6band
Your neighbours have recently written to you to complain about the noise from your houseflat. v. 3 Dear Mr and Mrs Smith,
Earlier today, I received your complaint letter regarding the loud commotions from my flat. It is a real shame that you had to suffer due to my oversight. I sincerely apologise for the incidence and assure you that it will not happen again.
Last Wednesday I hired a firm to r...