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You work at home and have a problem with a piece of equipment that you use for your job. v.2

You work at home and have a problem with a piece of equipment that you use for your job. v. 2
Dear Sir or Madam, Three months ago I purchased a Dell laptop from your store. Unfortunately, the product has suddenly stopped working and is now totally unusable. I really need this laptop to complete my work as I work from home and I am hoping you will replace it soon. In relation to the specifics of the problem, the laptop screen does not show anything except a black screen with some red dots on it even though the laptop seems like running. It worked just fine the day before yesterday but is dysfunctional right now. I have checked the battery, power connection and tried to realise from the sound of the laptop that the problem is with the monitor. My purchase number is 2558745 and I am attaching a copy of my receipt. I am a freelancer and have a few running projects that I need to finish before the end of this month. If my laptop does not work, I am unable to work. Besides, I have important files, software and in-progress project instructions on this laptop which means I am stuck without them. Since I have a valid warranty and I need this device fixed immediately, I am hoping you would repair it within the next three days or replace with a new one and transfer the data. I hope to hear from you soon. Yours faithfully, Monica Smith
Dear Sir or Madam,

Three months ago I
purchased
a Dell
laptop
from your store. Unfortunately, the product has
suddenly
stopped
working and is
now
totally
unusable. I
really
need this
laptop
to complete my
work
as I
work
from
home and
I am hoping you will replace it
soon
.

In relation to the specifics of the problem, the
laptop
screen does not
show
anything except a black screen with
some
red dots on it
even though
the
laptop
seems like running. It worked
just
fine the day
before
yesterday
but
is dysfunctional right
now
. I have
checked
the battery, power connection and tried to
realise
from the sound of the
laptop
that the problem is with the monitor. My
purchase
number is
2558745 and
I am attaching a copy of my receipt.

I am a freelancer and have a few running projects that I need to finish
before
the
end
of this month. If my
laptop
does not
work
, I am unable to
work
.
Besides
, I have
important
files, software and in-progress project instructions on this
laptop
which means I
am stuck
without them.

Since I have a valid warranty and I need this device
fixed
immediately, I am hoping you would repair it within the
next
three days or replace with a new one and transfer the data.

I hope to hear from you
soon
.

Yours
faithfully
,

Monica Smith
3Linking words, meeting the goal of 7 or more
11Repeated words, meeting the goal of 3 or fewer
3Mistakes
It is astonishing how much enjoyment one can get out of a language that one understands imperfectly.
Basil Lanneau Gildersleeve

IELTS letter You work at home and have a problem with a piece of equipment that you use for your job. v. 2

Letter
  American English
8 paragraphs
230 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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