Dear sir,
I am writing to complain about the damage caused to my new suitcase while traveling by bus of your company.
I boarded the Delhi-Lucknow volvo bus on 22nd december. Bus started from Delhi at 9 PM and I reached Lucknow by next day at 11 AM.
Since my suitcase was heavy, I but that into the luggage compartment of the bus. But after reaching my destination, I checked that there were a lot of scratches on my suitcase and its handle was also broken. When I complained to the bus conductor, he said that it is not our responsibility to handle the luggage.
While booking a ticket online, it was clearly mentioned on your website that your company takes care of the luggage safety. And also my suitcase weighed below 30kg as per your company' s policy. Therefore, i expect that your company should pay for my suitcase. I am attaching the photographs of my suitcase along with the copy of its bill.
Looking forward to hearing from you soon.
Yours faithfully
ABC
Dear sir,
I am writing to complain about the damage caused to my new  
suitcase
 while traveling by bus of your  
company
.
I boarded the Delhi-Lucknow  
volvo
 bus on 22nd  
december
. Bus  
started
 from Delhi at 9 PM and I reached Lucknow by  
next
 day at 11 AM.
Since my  
suitcase
 was heavy, I  
but
 that into the luggage compartment of the bus.  
But
 after reaching my destination, I  
checked
 that there were  
a lot of
 scratches on my  
suitcase
 and its handle was  
also
 broken. When I complained to the bus conductor, he said that it is not our responsibility to handle the luggage.
While booking a ticket online, it was  
clearly
 mentioned on your website that your  
company
 takes care of the luggage safety. And  
also
 my  
suitcase
 weighed below  
30kg
 as per your  
company&
#039; s policy.  
Therefore
,  
i
  expect
 that your  
company
 should pay for my  
suitcase
. I am attaching the photographs of my  
suitcase
 along with the copy of its bill.
Looking forward to hearing from you  
soon
.
Yours  
faithfully
ABC
6Linking words, meeting the goal of 7 or more
6Repeated words, meeting the goal of 3 or fewer
5Mistakes