Dear Sir or Madam,
I travelled from London to Manchester on 20th January 2020 on your bus - M548, and unfortunately, my new suitcase was completely damaged due to the mishandling by a staff member on the bus. I'm writing to claim the compensation for the damage while using your service and hoping to hear from you soon regarding this.
The bus I took left London Central Bus Station at 2: 00 pm on 20th July and I handed over my suitcase to a bus staff before taking my seat. It is a four-wheel suitcase made by TravelPro and it contained my personal belongings. When I arrived at the Manchester Bus Terminal, I got my suitcase back but to my surprise, its upper part was torn down and two of its wheels were broken. I immediately complained to the bus driver but he didn't take any action and advised me to write to you instead.
I purchased this suitcase only a week ago and the warranty does not cover such forceful physical damage. As your bus staff is responsible for the damage, I am entitled to get proper compensation. I am attaching the invoice of my suitcase and pictures of the damaged suitcase with this letter.
I look forward to hearing from you regarding this soon.
Yours faithfully,
Milad Rahimi
Dear Sir or Madam,
I travelled from London to Manchester on 20th January 2020 on your bus
-
M548, and unfortunately, my new
suitcase
was completely damaged due to the mishandling by a staff member on the bus. I'm writing to claim the compensation for the damage while using your service and hoping to hear from you
soon
regarding this.
The bus I took
left
London Central Bus Station at 2: 00 pm on 20th July and I handed over my
suitcase
to a bus staff
before
taking my seat. It is a four-wheel
suitcase
made by
TravelPro
and it contained my personal belongings. When I arrived at the Manchester Bus Terminal, I
got
my
suitcase
back
but
to my surprise, its upper part
was torn
down and two of its wheels
were broken
. I immediately complained to the bus driver
but
he didn't take any action and advised me to write to you
instead
.
I
purchased
this
suitcase
only
a week ago and the warranty does not cover such forceful physical damage. As your bus staff is responsible for the damage, I
am entitled
to
get
proper compensation. I am attaching
the invoice of
my
suitcase
and pictures of the damaged
suitcase
with this letter.
I look forward to hearing from you regarding this
soon
.
Yours
faithfully
,
Milad
Rahimi
1Linking words, meeting the goal of 7 or more
7Repeated words, meeting the goal of 3 or fewer
6Mistakes