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You travelled by a long-distance bus recently and your suitcase was damaged. v.3

You travelled by a long-distance bus recently and your suitcase was damaged. v. 3
Dear Sir or Madam, I travelled from London to Manchester on 20th January 2020 on your bus - M548, and unfortunately, my new suitcase was completely damaged due to the mishandling by a staff member on the bus. I'm writing to claim the compensation for the damage while using your service and hoping to hear from you soon regarding this. The bus I took left London Central Bus Station at 2: 00 pm on 20th July and I handed over my suitcase to a bus staff before taking my seat. It is a four-wheel suitcase made by TravelPro and it contained my personal belongings. When I arrived at the Manchester Bus Terminal, I got my suitcase back but to my surprise, its upper part was torn down and two of its wheels were broken. I immediately complained to the bus driver but he didn't take any action and advised me to write to you instead. I purchased this suitcase only a week ago and the warranty does not cover such forceful physical damage. As your bus staff is responsible for the damage, I am entitled to get proper compensation. I am attaching the invoice of my suitcase and pictures of the damaged suitcase with this letter. I look forward to hearing from you regarding this soon. Yours faithfully, Milad Rahimi
Dear Sir or Madam,

I travelled from London to Manchester on 20th January 2020 on your bus
-
M548, and unfortunately, my new
suitcase
was completely damaged due to the mishandling by a staff member on the bus. I'm writing to claim the compensation for the damage while using your service and hoping to hear from you
soon
regarding this.

The bus I took
left
London Central Bus Station at 2: 00 pm on 20th July and I handed over my
suitcase
to a bus staff
before
taking my seat. It is a four-wheel
suitcase
made by
TravelPro
and it contained my personal belongings. When I arrived at the Manchester Bus Terminal, I
got
my
suitcase
back
but
to my surprise, its upper part
was torn
down and two of its wheels
were broken
. I immediately complained to the bus driver
but
he didn't take any action and advised me to write to you
instead
.

I
purchased
this
suitcase
only
a week ago and the warranty does not cover such forceful physical damage. As your bus staff is responsible for the damage, I
am entitled
to
get
proper compensation. I am attaching
the invoice of
my
suitcase
and pictures of the damaged
suitcase
with this letter.

I look forward to hearing from you regarding this
soon
.

Yours
faithfully
,

Milad
Rahimi
1Linking words, meeting the goal of 7 or more
7Repeated words, meeting the goal of 3 or fewer
6Mistakes
Learning is a treasure that will follow its owner everywhere.
Chinese Proverb

IELTS letter You travelled by a long-distance bus recently and your suitcase was damaged. v. 3

Letter
  American English
7 paragraphs
218 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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