Dear Mr Lim,
I have been working with your company for almost five weeks as a part-time call centre agent. I am writing this letter to raise my concerns regarding some of the problems that I encountered during my work at your company. I am expecting that you would take measures to resolve them.
I took the job as I believed it would enhance my communication and public speaking skills and increase my confidence in socialising with other people in an addendum to supporting my studies.
During the first week, everything went fine. But from my second week, I started facing some unavoidable issues. My computer automatically shuts down and it interrupts my communication with customers. It happened almost every day. After I raised the problem to the technician in charge, he tried to fix it but without success. What I hate most is that the guy is blaming me for not using the computer properly! In addition, I was supposed to be picked up and dropped off every office day, but this is not happening.
I am confident enough that the computer problem is not at all my fault, and happens due to the use of pirated software. I am concerned because my overall performance has already been affected by it. It would be easier if a new computer is provided to me or made sure the fix is done properly. Also please try to arrange my transportation, at least to drop me off at the end of the office.
I am hoping for your immediate response on this matter.
Respectfully yours,
Christine Hazel
Dear Mr
Lim
,
I have been working with your
company
for almost five weeks as a part-time call
centre
agent. I am writing this letter to raise my concerns regarding
some of the
problems that I encountered during my work at your
company
.
I
am expecting that you would take measures to resolve them.
I
took the job as I believed it would enhance my communication and public speaking
skills
and increase my confidence in
socialising
with other
people
in an addendum to supporting my studies.
During the
first
week, everything went fine.
But
from my second week, I
started
facing
some
unavoidable issues. My computer
automatically
shuts down and it interrupts my communication with customers. It happened almost every day. After I raised the problem to the technician in charge, he tried to
fix
it
but
without success. What I hate most is that the guy is blaming me for not using the computer
properly
!
In addition
, I
was supposed
to
be picked
up and dropped off every office day,
but
this is not happening.
I am confident
enough
that the computer problem is not at all my fault, and happens due to the
use
of pirated software. I
am concerned
because
my
overall
performance has already been
affected
by it. It would be easier if a new computer
is provided
to me or made sure the
fix
is done
properly
.
Also
please
try to arrange my transportation, at least to drop me off at the
end
of the office.
I am hoping for your immediate response on this matter.
Respectfully
yours,
Christine Hazel
4Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
7Mistakes