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You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter•Describe the problem with the equipment•Explain what happened when you phoned v.2

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter•Describe the problem with the equipment•Explain what happened when you phoned v. 2
Dear Sir or Madam, I' m writing to complain about a kitchen utensil I bought from your store that is not functioning. It is an electric cooker with oven that I purchased two weeks ago and the order number is FR098. The issue with the equipment is that it doesn' t come on when powered. The grill also appears rusty and thankfully, these problems were identified by your installation team, the very day it was delivered by your delivery team. On the advice of your chief installer, I called your technical support unit and I was told someone will come to my house the next day to fix the item. However, I have waited for two weeks and haven' t seen anyone yet and no one from your store has called me on this issue. I couldn' t believe that a shop as big as yours could treat your customer in this manner. In the light of this, I would like that your store sends me a new working cooking gas - the exact model that I bought - to be delivered to my house, at no extra cost. This is because, the issue with the cooking gas is no fault of mine. I hope that my request will be granted and I look forward to hearing from you soon. Yours faithfully, Okoronkwo Alfred.
Dear Sir or Madam,

Possible spelling mistake found.
I&
#039; m writing to complain about a kitchen utensil I
This phrase/word (depending on the context) can be potentially replaced with :
bought
from your store
that is
not functioning. It is an electric cooker with oven that I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
two weeks ago and the order number is FR098.

The issue with the equipment is that it
Possible spelling mistake found.
doesn&
#039; t
This phrase/word (depending on the context) can be potentially replaced with :
come
on when powered. The grill
also
appears rusty and
thankfully
, these problems
were identified
by your installation team, the
This phrase/word is too simple and can be replaced with:
very
day it
was delivered
by your delivery team.

On the advice of your chief installer, I called your technical support
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
unit and
I was
This phrase/word (depending on the context) can be potentially replaced with :
told
someone will
This phrase/word (depending on the context) can be potentially replaced with :
come
to my
This phrase/word (depending on the context) can be potentially replaced with :
house
the
next
day to
This phrase/word (depending on the context) can be potentially replaced with :
fix
the item.
However
, I have waited for two weeks and
Possible spelling mistake found.
haven&
#039; t
This phrase/word (depending on the context) can be potentially replaced with :
seen
anyone
yet
and no one from your store has called me on this issue. I
Possible spelling mistake found.
couldn&
#039; t believe that a shop as
This phrase/word is too simple and can be replaced with:
big
as yours could treat your customer in this manner.

In the light of this, I would like that your store
This phrase/word (depending on the context) can be potentially replaced with :
sends
me a new working cooking gas
Consider using an m-dash if you do not want to join two words.
-
the exact model that I
This phrase/word (depending on the context) can be potentially replaced with :
bought
Consider using an m-dash if you do not want to join two words.
-
to
be delivered
to my
This phrase/word (depending on the context) can be potentially replaced with :
house
, at no extra cost. This is
This phrase/word is too simple and can be replaced with:
because
, the issue with the cooking gas is no fault of mine.

I hope that my request will
be granted
and I look forward to hearing from you
This phrase/word is too simple and can be replaced with:
soon
.

Yours
faithfully
,

Possible spelling mistake found.
Okoronkwo
Alfred.
6Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
8Mistakes

IELTS letter You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter•Describe the problem with the equipment•Explain what happened when you phoned v. 2

Letter
  American English
8 paragraphs
224 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 5.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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