Do you want to improve your writing? Try our new evaluation service and get detailed feedback.
Check Your Text it's free

ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipmentexplain what happened when you phoned the s v.2

ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipmentexplain what happened when you phoned the s v. 2
Dear Sir or Madam, I am writing to express my dissatisfaction with a recent purchase from your store. I bought a blender from your shop a week ago and it malfunctioned the very next day. I am hoping that you would replace it immediately or refund me the full amount. I purchased a Morphy Richards Express Blender from your shop on 18th May 2019. I came home and installed the blender the next morning by following the instructions provided in the manual. To my surprise, the blender did not switch on. I tried to it a few more times before I finally phoned your shop. The order number is 23650247 and I am attaching a copy of my receipt. Judy, who answered the phone, confirmed that the installation steps were correct and suggested that it may be a manufacturing defect. She assured me that the equipment would be replaced and that someone from the shop would arrive to collect the blender. It has been five days since then and I am yet to be contacted by someone from your shop. I request you to look into the matter and suggest a solution. I am ready to drive down to the shop to hand over the blender, in case, a pickup cannot be arranged. Kindly replace it with a new one or refund me the full amount after you read this letter. Looking forward to a speedy resolution.
Dear Sir or Madam,

I am writing to express my dissatisfaction with a recent
purchase
from your store. I
bought
a
blender
from your
shop
a week ago and it malfunctioned the
very
next
day.
I
am hoping that you would replace it immediately or refund me the full amount.

I
purchased
a Morphy Richards Express
Blender
from your
shop
on 18th May 2019.
I
came home and installed the
blender
the
next
morning by following the instructions provided in the manual. To my surprise, the
blender
did not switch on. I tried to it a few more times
before
I
finally
phoned your
shop
. The order number is
23650247 and
I am attaching a copy of my receipt.

Judy, who answered the phone, confirmed that the installation steps were correct and suggested that it may be a manufacturing defect. She assured me that the equipment would
be replaced
and that someone from the
shop
would arrive to collect the blender.

It has been five days since
then and
I am
yet
to
be contacted
by someone from your
shop
. I request you to look into the matter and suggest a solution. I am ready to drive down to the
shop
to hand over the
blender
, in case, a pickup cannot
be arranged
. Kindly replace it with a new one or refund me the full amount after you read this letter.

Looking forward to a speedy resolution.
4Linking words, meeting the goal of 7 or more
11Repeated words, meeting the goal of 3 or fewer
5Mistakes
A special kind of beauty exists which is born in language, of language, and for language.
Gaston Bachelard

IELTS letter ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipmentexplain what happened when you phoned the s v. 2

Letter
  American English
6 paragraphs
237 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
Similar posts