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ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipmentexplain what happened when you phoned the s v.2

ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipmentexplain what happened when you phoned the s v. 2
Dear Sir or Madam, I am writing to express my dissatisfaction with a recent purchase from your store. I bought a blender from your shop a week ago and it malfunctioned the very next day. I am hoping that you would replace it immediately or refund me the full amount. I purchased a Morphy Richards Express Blender from your shop on 18th May 2019. I came home and installed the blender the next morning by following the instructions provided in the manual. To my surprise, the blender did not switch on. I tried to it a few more times before I finally phoned your shop. The order number is 23650247 and I am attaching a copy of my receipt. Judy, who answered the phone, confirmed that the installation steps were correct and suggested that it may be a manufacturing defect. She assured me that the equipment would be replaced and that someone from the shop would arrive to collect the blender. It has been five days since then and I am yet to be contacted by someone from your shop. I request you to look into the matter and suggest a solution. I am ready to drive down to the shop to hand over the blender, in case, a pickup cannot be arranged. Kindly replace it with a new one or refund me the full amount after you read this letter. Looking forward to a speedy resolution.
Dear Sir or Madam,

I am writing to express my dissatisfaction with a recent
This phrase/word (depending on the context) can be potentially replaced with :
purchase
from your store. I
This phrase/word (depending on the context) can be potentially replaced with :
bought
a
You use this word too often, consider replacing it with
blender
from your
You use this word too often, consider replacing it with
shop
a week ago and it malfunctioned the
This phrase/word is too simple and can be replaced with:
very
next
day.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
am hoping that you would replace it immediately or refund me the full amount.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a Morphy Richards Express
You use this word too often, consider replacing it with
Blender
from your
You use this word too often, consider replacing it with
shop
on 18th May 2019.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
came home and installed the
You use this word too often, consider replacing it with
blender
the
next
morning by following the instructions provided in the manual. To my surprise, the
You use this word too often, consider replacing it with
blender
did not switch on. I tried to it a few more times
This phrase/word is too simple and can be replaced with:
before
I
finally
phoned your
You use this word too often, consider replacing it with
shop
. The order number is
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
23650247 and
I am attaching a copy of my receipt.

Judy, who answered the phone, confirmed that the installation steps were correct and suggested that it may be a manufacturing defect. She assured me that the equipment would
be replaced
and that someone from the
You use this word too often, consider replacing it with
shop
would arrive to collect the blender.

It has been five days since
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
then and
I am
yet
to
be contacted
by someone from your
You use this word too often, consider replacing it with
shop
. I request you to look into the matter and suggest a solution. I am ready to drive down to the
You use this word too often, consider replacing it with
shop
to hand over the
You use this word too often, consider replacing it with
blender
, in case, a pickup cannot
be arranged
. Kindly replace it with a new one or refund me the full amount after you read this letter.

Looking forward to a speedy resolution.
4Linking words, meeting the goal of 7 or more
11Repeated words, meeting the goal of 3 or fewer
5Mistakes

IELTS letter ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipmentexplain what happened when you phoned the s v. 2

Letter
  American English
6 paragraphs
237 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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