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You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. v.1

You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. v. 1
Dear Sir or Madam, I am writing to express my dissatisfaction with a blender machine that I purchased from your store and the poor customer service I received afterwards. I am hoping you would replace the faulty product, and improve your customer service as well. Last week, I purchased a ‘White Line’ blender from your store from your Madison Avenue store. After I brought it home and tried to make a smoothie in it, the blades got clogged and have not been functioning properly since then even after I cleaned it properly. In shock and awe, I called the customer service, but I was told by the salesperson that she could do nothing about it as she is not responsible for any problems that may arise after taking the product home. Since this purchase had cost me a small fortune, I have been inordinately stressed about the situation. My intention in writing this letter is to request you to replace this broken blender of mine with a new one as I have a three-year warranty on this blender. Further, I expect you to issue a show-cause notice to your salesperson about her coarse demeanour towards me. I anticipate a prompt remedial action from your side. Yours faithfully, Sam Adams
Dear Sir or Madam,

I am writing to express my dissatisfaction with a
You use this word too often, consider replacing it with
blender
machine that I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your store and the poor customer service I received afterwards. I am hoping you would replace the faulty product, and
This phrase/word (depending on the context) can be potentially replaced with :
improve
your customer service
as well
.

Last week, I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a ‘White Line’
You use this word too often, consider replacing it with
blender
from your store from your Madison Avenue store. After I brought it home and tried to
This phrase/word (depending on the context) can be potentially replaced with :
make
a smoothie in it, the blades
This phrase/word (depending on the context) can be potentially replaced with :
got
clogged and have not been functioning
properly
since then even after I cleaned it
properly
. In shock and awe, I called the customer service,
This phrase/word is too simple and can be replaced with:
but
I was
This phrase/word (depending on the context) can be potentially replaced with :
told
by the salesperson that she could do nothing about it as she is not responsible for any problems that may arise after taking the product home. Since this
This phrase/word (depending on the context) can be potentially replaced with :
purchase
had cost me a
This phrase/word is too simple and can be replaced with:
small
fortune, I have been
inordinately
This phrase/word (depending on the context) can be potentially replaced with :
stressed
about the situation.

My intention in writing this letter is to request you to replace this broken
You use this word too often, consider replacing it with
blender
of mine with a new one as I have a three-year warranty on this
You use this word too often, consider replacing it with
blender
.
Further
, I
This phrase/word (depending on the context) can be potentially replaced with :
expect
you to issue a
This phrase/word (depending on the context) can be potentially replaced with :
show
-cause notice to your salesperson about her coarse
Possible spelling mistake found.
demeanour
towards me.

I anticipate a prompt remedial action from your side.

Yours
faithfully
,

Sam Adams
2Linking words, meeting the goal of 7 or more
4Repeated words, meeting the goal of 3 or fewer
1Mistakes

IELTS letter You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. v. 1

Letter
  American English
7 paragraphs
208 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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