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You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say- what was the item- why it was important that you get it immediately- what you suggest the company shoul v. 1

Dear Sir or Madam, I am writing to express my dissatisfaction with your poor service I have received from your company website. Last Monday on 21th of July, I bought an external hard disk from your website DigiKala. Its capacity is about 1T and it is produced by Western Digital Company. Although it was supposed to deliver the following day, it has not arrived yet. My laptop recently has broken and all of my files include my thesis and company’s projects were saved on it. Therefore in order to transfer my information from the broken one, I will need a backup hard. If my thesis’s deadline were not on the following week, I would not in a hurry to access to my files as soon as possible and it is obvious without a backup hard I cannot. According to your policy, I am be entitled to ask a full refund or replacement. As I explained, I really need the hard, so I think the best solution would be send me another external hard by your express post. I look forward to hearing from you. Yours faithfully,

IELTS letter You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say- what was the item- why it was important that you get it immediately- what you suggest the company shoul v.1

Dear Sir or Madam, I am writing to express my dissatisfaction with your poor service I have received from your
company
website. Last Monday on
21th
of July, I
bought
an external
hard
disk from your website
DigiKala
. Its capacity is about 1T and it
is produced
by Western Digital
Company
. Although it
was supposed
to deliver the following day, it has not arrived
yet
. My laptop recently has broken and all of my files include my thesis and
company
’s projects
were saved
on it.
Therefore
in order to transfer my information from the broken one, I will need a backup
hard
. If my thesis’s deadline were not on the following week, I would not in a hurry to access to my files as
soon
as possible and it is obvious without a backup
hard
I cannot. According to your policy, I am
be entitled
to ask a full refund or replacement. As I
explained
, I
really
need the
hard
,
so
I
think
the best solution would be
send
me another external
hard
by your express post. I look forward to hearing from you. Yours
faithfully
,
3Linking words, meeting the goal of 7 or more
4Repeated words, meeting the goal of 3 or fewer
4Mistakes
Letter
6 paragraphs
186 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resources: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Band score ≥ 7
  • Band score ≤ 6
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