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You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say-What and when did you buy-Why was it broken-Suggest how the problem could be solved v.1

You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say-What and when did you buy-Why was it broken-Suggest how the problem could be solved v. 1
Dear sir/madam, I had ordered a 7-seater sofa from the wood pecker branch at Besant Nagar on 15th august, 2019 and it was delivered at my residence on 17th august, 2019. When I opened the package of the delivered items, I found the furniture broken. I had informed the branch when I paid the deposit amount, to take care when it would be packed since it was a delicate piece of furniture. The furniture needs to be assembled at my premises by an assembler specialist. The parts are broken due to the carelessness of the person while loading and unloading it from the truck. The reckless driving of the truck is also one of the reasons it was broken. Now the furniture is not fit to be assembled since the legs are broken, the photos of the defective pieces of the furniture is attached. It is consuming space in my house and is of no use right away. I suggest that either to take back the furniture and refund the amount or send the delivery personal back to my address which is mentioned in the attachment. Please take back the defective one and replace it with a proper one. I have been using the furniture’s from woodpecker for 5 years and never before have faced a situation like this. I am highly dissatisfied with the services provided. Please provide a speedy solution for this issue. Best regards, Shafaquat
Dear sir/madam,

I had ordered a 7-seater sofa from the wood pecker branch at
Besant
Nagar on 15th
august, 2019
and it
was delivered
at my residence on 17th
august, 2019
. When I opened the package of the delivered items, I found the
furniture
broken.

I had informed the branch when I paid the deposit amount, to take care when it would
be packed
since it was a delicate piece of
furniture
. The
furniture
needs to
be assembled
at my premises by an assembler specialist. The parts
are broken
due to the carelessness of the person while loading and unloading it from the truck.
The
reckless driving of the truck is
also
one of the reasons it
was broken
.
Now
the
furniture
is not fit to
be assembled
since the legs
are broken
, the photos of the defective pieces of the
furniture
is attached
. It is consuming space in my
house
and is of no
use
right away.

I suggest that either to take back the
furniture
and refund the amount or
send
the delivery personal back to my address which
is mentioned
in the attachment.
Please
take back the defective one and replace it with a proper one.

I have been using the
furniture’s
from woodpecker for 5 years and never
before
have faced a situation like this. I am
highly
dissatisfied with the services provided.
Please
provide a speedy solution for this issue.

Best regards,

Shafaquat
1Linking words, meeting the goal of 7 or more
7Repeated words, meeting the goal of 3 or fewer
5Mistakes

IELTS letter You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say-What and when did you buy-Why was it broken-Suggest how the problem could be solved v. 1

Letter
  American English
7 paragraphs
237 words
5.5
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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    Currently is not available
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  • Doesn't meet the criteria
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