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You have received a bill from a mobile phone (or cell phone) company for international callcharges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about thisgiving your reasonsasking for v.2

You have received a bill from a mobile phone (or cell phone) company for international callcharges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about thisgiving your reasonsasking for v. 2
Dear Sir or Madam, I have been a satisfied customer for several years, but I am writing regarding the cell phone bill I received on 17th March 2015, which includes a total of $900 for international call charges. In fact, these charges are completely unjustified, for the following reason. At no time have I used this phone to make international calls, either to my home country or to any other country. I used the phone purely for local calls and for calls to government departments in London, which are national calls. I have checked my call summary, and there is no record of any international connections. As you see, there is no possible reason for me to be charged for international calls, and this is easily confirmed by my phone records. I therefore request that you withdraw these charges and change my bill accordingly. I also ask you to confirm to me in writing that this has been actioned, by sending a copy of the revised bill to me at this address. I look forward to receiving your confirmation that all is in order. Kind Regards, Mandeep Singh
Dear Sir or Madam,

I have been a satisfied customer for several years,
This phrase/word is too simple and can be replaced with:
but
I am writing regarding the cell
You use this word too often, consider replacing it with
phone
bill I

This sentence does not start with an uppercase letter
received
on 17th March 2015, which includes a total of $900 for international
You use this word too often, consider replacing it with
call
charges. In fact,

these charges are completely unjustified, for the following reason.

At no time have I
This phrase/word (depending on the context) can be potentially replaced with :
used
this
You use this word too often, consider replacing it with
phone
to
This phrase/word (depending on the context) can be potentially replaced with :
make
international
You use this word too often, consider replacing it with
calls
, either to my home country or to any

This sentence does not start with an uppercase letter
other
country. I
This phrase/word (depending on the context) can be potentially replaced with :
used
the
You use this word too often, consider replacing it with
phone
purely
for local
You use this word too often, consider replacing it with
calls
and for
You use this word too often, consider replacing it with
calls
to
This phrase/word (depending on the context) can be potentially replaced with :
government
departments
Please add a punctuation mark at the end of paragraph
in


London, which are national
You use this word too often, consider replacing it with
calls
. I have
This phrase/word (depending on the context) can be potentially replaced with :
checked
my
You use this word too often, consider replacing it with
call
summary, and there is no record of
Please add a punctuation mark at the end of paragraph
any


This sentence does not start with an uppercase letter
international
connections. As you
This phrase/word (depending on the context) can be potentially replaced with :
see
, there is no possible reason for me to
be charged
Please add a punctuation mark at the end of paragraph
for


This sentence does not start with an uppercase letter
international
You use this word too often, consider replacing it with
calls
, and this is
easily
confirmed by my
You use this word too often, consider replacing it with
phone
records.

I
therefore
request that you withdraw these charges and
This phrase/word (depending on the context) can be potentially replaced with :
change
my bill
accordingly
. I
also
ask you
Please add a punctuation mark at the end of paragraph
to


confirm to me in writing that this has
been actioned
, by sending a copy of the revised bill to me at this

This sentence does not start with an uppercase letter
address
.

I look forward to receiving your confirmation that all is in order.

Kind Regards,

Possible spelling mistake found.
Mandeep
Singh
3Linking words, meeting the goal of 7 or more
11Repeated words, meeting the goal of 3 or fewer
10Mistakes
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IELTS letter You have received a bill from a mobile phone (or cell phone) company for international callcharges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about thisgiving your reasonsasking for v. 2

Letter
  American English
15 paragraphs
187 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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