You have received a bill from a mobile phone (or cell phone) company for international callcharges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about thisgiving your reasonsasking for v.2
You have received a bill from a mobile phone (or cell phone) company for international callcharges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about thisgiving your reasonsasking for v. 2
Dear Sir or Madam,
I have been a satisfied customer for several years, but I am writing regarding the cell phone bill I
received on 17th March 2015, which includes a total of $900 for international call charges. In fact,
these charges are completely unjustified, for the following reason.
At no time have I used this phone to make international calls, either to my home country or to any
other country. I used the phone purely for local calls and for calls to government departments in
London, which are national calls. I have checked my call summary, and there is no record of any
international connections. As you see, there is no possible reason for me to be charged for
international calls, and this is easily confirmed by my phone records.
I therefore request that you withdraw these charges and change my bill accordingly. I also ask you to
confirm to me in writing that this has been actioned, by sending a copy of the revised bill to me at this
address.
I look forward to receiving your confirmation that all is in order.
Kind Regards,
Mandeep Singh
Dear Sir or Madam,
I have been a satisfied customer for several years,
but
I am writing regarding the cell
phone
bill I
received
on 17th March 2015, which includes a total of $900 for international
call
charges. In fact,
these charges are completely unjustified, for the following reason.
At no time have I
used
this
phone
to
make
international
calls
, either to my home country or to any
other
country. I
used
the
phone
purely
for local
calls
and for
calls
to
government
departments
in
London, which are national
calls
. I have
checked
my
call
summary, and there is no record of
any
international
connections. As you
see
, there is no possible reason for me to
be charged
for
international
calls
, and this is
easily
confirmed by my
phone
records.
I
therefore
request that you withdraw these charges and
change
my bill
accordingly
. I
also
ask you
to
confirm to me in writing that this has
been actioned
, by sending a copy of the revised bill to me at this
address
.
I look forward to receiving your confirmation that all is in order.
Kind Regards,
Mandeep
Singh
3Linking words, meeting the goal of 7 or more
11Repeated words, meeting the goal of 3 or fewer
10Mistakes