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You brought a Mobile Phone a week ago but when you got home you discovered it did not work property. you called customer service to report the problem but you have not received any help. Write a letter to a company and in your letter: - Introduce yourself- v.2

You brought a Mobile Phone a week ago but when you got home you discovered it did not work property. you called customer service to report the problem but you have not received any help. Write a letter to a company and in your letter: - Introduce yourself- v. 2
Dear sir, I am writing this letter to report a faulty mobile phone that I purchased from your online portal on Sunday last weekend. This time I am really disappointed with the product that you have provided to me. I have been a loyal customer of your company since many years and I have made successful purchases from your online portal and official store from my town. On Sunday, 17th September, I visited your online portal to purchase a smart phone. I had brought Samsung S10 phone which has a purchase order no: 48HLABCD. On purchasing this phone, I was assured that this was a latest model and best there was to purchase. However, when I got home, I discovered that not only the front camera is not proper functioning but also there are few scratches on the back side of phone. When I tried to click pictures from front camera, the quality of pictures was not as good as promised, in fact it was quite blurry. Furthermore, I immediately contact your customer care department on Tuesday and they assured me that my cellphone would be replaced or fixed within two days. However, I am really disappointed to inform you that this has not happened till now and I have not received any further communication since then. Lastly, I am exceedingly displeased with both the quality of product I purchased from your company but also with poor after sale services that you have provided me this time. I hope this problem will be resolved promptly. I expected to receive a replacement of my cell phone or refund of my purchased price in full. I look forward to hearing back from you immediately. Yours faithfully, Milan Desai
Dear sir,

I am writing this letter to report a faulty mobile
phone
that I
purchased
from your online portal on Sunday last weekend. This time I am
really
disappointed with the product that you have provided to me.

I have been a loyal customer of your
company
since
many
years and I have made successful
purchases
from your online portal and official store from my town. On
Sunday, 17th September
, I visited your online portal to
purchase
a smart
phone
. I had brought Samsung S10
phone
which has a
purchase
order no: 48HLABCD. On purchasing this
phone
, I
was assured
that this was
a
latest model and best there was to
purchase
.
However
, when I
got
home, I discovered that not
only
the front camera is not proper functioning
but
also
there are few scratches on the back side of
phone
. When I tried to click pictures from front camera, the quality of pictures was not as
good
as promised, in fact it was quite blurry.

Furthermore
, I immediately contact your customer care department on
Tuesday and
they assured me that my cellphone would
be replaced
or
fixed
within two days.
However
, I am
really
disappointed to inform you that this has not happened till
now
and I have not received any
further
communication since then.

Lastly
, I am
exceedingly
displeased with both the quality of product I
purchased
from your
company
but
also
with poor after sale services that you have provided me this time. I hope this problem will
be resolved
promptly
. I
expected
to receive a replacement of my cell
phone
or refund of my
purchased
price in full.

I
look forward to hearing back from you immediately.

Yours
faithfully
,

Milan
Desai
7Linking words, meeting the goal of 7 or more
10Repeated words, meeting the goal of 3 or fewer
5Mistakes

IELTS letter You brought a Mobile Phone a week ago but when you got home you discovered it did not work property. you called customer service to report the problem but you have not received any help. Write a letter to a company and in your letter: - Introduce yourself- v. 2

Letter
  American English
8 paragraphs
285 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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