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You have just bought a new wardrobe from a mail order company. Unfortunately when it arrived you found that one of the doors was missing. In your letter: Give the company your reference number and purchase date Explain what the problem is Say wha v.2

You have just bought a new wardrobe from a mail order company. Unfortunately when it arrived you found that one of the doors was missing. In your letter: Give the company your reference number and purchase date Explain what the problem is Say wha v. 2
Dear Sir or Madam, I am writing to express my dissatisfaction regarding the wardrobe that I recently purchase from your online store (ref number 32145). I placed the order on 20th November and received the delivery on 27th November. At first it looked perfectly fine on the outside and matched the description given on the website. However, once you open the main door, and get to the secret compartment, which is supposed to be a locker to store valuables, I found the door missing. This is supposed to be the most important feature of the wardrobe and I had planned to keep my important documents such as my passport, rent documents and other essentials in there. Next I am sharing my room with a roommate and we both work during the day so the house is left unguarded. It is risky to have a locker without a door. Therefore, I would be grateful if you could send a person at the earliest to fix the door. I am available tomorrow. Please give me a call at 6354128 before coming so that I can clear the space. Looking forward to your reply. Yours faithfully, Mary Smith
Dear Sir or Madam,

I am writing to express my dissatisfaction regarding the wardrobe that I recently
This phrase/word (depending on the context) can be potentially replaced with :
purchase
from your online store (ref number 32145). I placed the order on 20th November and received the delivery on 27th November.

At
The comma is probably missing here: "first, it".
first it
looked
perfectly
fine on the outside and matched the description
This phrase/word (depending on the context) can be potentially replaced with :
given
on the website.
However
, once you open the main door, and
This phrase/word (depending on the context) can be potentially replaced with :
get
to the secret compartment, which
is supposed
to be a locker to store valuables, I found the door missing. This
is supposed
to be the most
This phrase/word is too simple and can be replaced with:
important
feature of the wardrobe and I had planned to
This phrase/word (depending on the context) can be potentially replaced with :
keep
my
This phrase/word is too simple and can be replaced with:
important
documents such as my passport, rent documents and other essentials in there.
Next
I am sharing my room with a
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
roommate and
we both work during the day
This phrase/word is too simple and can be replaced with:
so
the
This phrase/word (depending on the context) can be potentially replaced with :
house
is
This phrase/word (depending on the context) can be potentially replaced with :
left
unguarded. It is risky to have a locker without a door.

Therefore
, I would be grateful if you could
This phrase/word (depending on the context) can be potentially replaced with :
send
a person at the earliest to
This phrase/word (depending on the context) can be potentially replaced with :
fix
the door. I am available tomorrow.
This phrase/word (depending on the context) can be potentially replaced with :
Please
give me a call at 6354128
This phrase/word is too simple and can be replaced with:
before
coming
This phrase/word is too simple and can be replaced with:
so
that I can
This phrase/word (depending on the context) can be potentially replaced with :
clear
the space.

Looking forward to your reply.

Yours
faithfully
,

Mary Smith
5Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
2Mistakes

IELTS letter You have just bought a new wardrobe from a mail order company. Unfortunately when it arrived you found that one of the doors was missing. In your letter: Give the company your reference number and purchase date Explain what the problem is Say wha v. 2

Letter
  American English
7 paragraphs
194 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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