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There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. v.1

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. v. 1
Dear Mr Reynold, I am writing to you regarding the complaints about our reception area that we have received over the past few months, and to share my opinion about how to address them. Many visitors stated their dissatisfaction with our reception area and most of the complaints were due to the fact that the place is overcrowded, they often have to wait for a long and there is no desk to fill in the forms. They also showed their concerns that only one receptionist cannot serve them promptly and that kills their valuable time. Needless to say, the area where visitors arrive and wait is extremely important as it represents the image of our company and gives the first impression of the organization. Taking this into consideration, it is highly important to enlarge the reception area by annexing the room next to it. Moreover, it would be a good idea to equip the place with an additional sofa set and a desk for the visitors to use. Finally, hiring a second receptionist would be definitely worthwhile. I am hoping that you would look into the recently lodged complaints and implement the suggested changes to better serve the visitors and keep our reputation intact. Yours Sincerely, Mark Almond
Dear Mr Reynold,

I am writing to you regarding the complaints about our reception
You use this word too often, consider replacing it with
area
that we have received over the past few months, and to share my opinion about how to address them.

This phrase/word is too simple and can be replaced with:
Many
You use this word too often, consider replacing it with
visitors
stated their dissatisfaction with our reception
You use this word too often, consider replacing it with
area
and most of the complaints were due to the fact that the place
is overcrowded
, they
This phrase/word is too simple and can be replaced with:
often
This phrase/word is too simple and can be replaced with:
have to
wait for a long and there is no desk to fill in the forms. They
also
This phrase/word (depending on the context) can be potentially replaced with :
showed
their concerns that
This phrase/word (depending on the context) can be potentially replaced with :
only
one receptionist cannot serve them
promptly
and that kills their valuable time.

Needless to say, the
You use this word too often, consider replacing it with
area
where
You use this word too often, consider replacing it with
visitors
arrive and wait is
extremely
This phrase/word is too simple and can be replaced with:
important
as it represents the image of our
This phrase/word (depending on the context) can be potentially replaced with :
company
and gives the
first
impression of the organization. Taking this into consideration, it is
highly
This phrase/word is too simple and can be replaced with:
important
to enlarge the reception
You use this word too often, consider replacing it with
area
by annexing the room
next
to it.
Moreover
, it would be a
This phrase/word (depending on the context) can be potentially replaced with :
good
This phrase/word (depending on the context) can be potentially replaced with :
idea
to equip the place with an additional sofa set and a desk for the
You use this word too often, consider replacing it with
visitors
to
This phrase/word (depending on the context) can be potentially replaced with :
use
.
Finally
, hiring a second receptionist would be definitely worthwhile.

I am hoping that you would look into the recently lodged complaints and implement the suggested
This phrase/word (depending on the context) can be potentially replaced with :
changes
to better serve the
You use this word too often, consider replacing it with
visitors
and
This phrase/word (depending on the context) can be potentially replaced with :
keep
our reputation intact.

Yours
Sincerely
,

Mark Almond
5Linking words, meeting the goal of 7 or more
8Repeated words, meeting the goal of 3 or fewer
0Mistakes
You can never understand one language until you understand at least two.
Geoffrey Willans

IELTS letter There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. v. 1

Letter
  American English
7 paragraphs
207 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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