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Write a letter to the airline manager stating problems you had with the staff. •Write the flight details•Explain the problems•What you want manager to do v.2

Write a letter to the airline manager stating problems you had with the staff. •Write the flight details•Explain the problems•What you want manager to do v. 2
Dear Sir, I am writing this letter to complain you about the inappropriate behaviour of your employee towards me during check-in process. Recently, I booked a flight from your company’s official application to travel from Mumbai to Ajmer. It was F82. The scheduled departure time was 8: 15 A. M. My seat number was A82. The flight was to be left at 8: 15 A. M. as stated above, but it was 1 and a half hour late when it was coming back from Ajmer. I had an appointment fixed with a doctor in Ajmer for which I had to be on time. When asked, your employee whose name I saw on his nameplate Mr. Anil Sharma, casually said that it is normal to get late with our airline. He even said that you are no VIP and I am not going to entertain your nonsense. I believe being in a profession where hospitality matters a lot, this move by the employee shows the lack of training they receive during induction process. I want you to look into your training program and make sure the employees are well groomed about kind of tone and language they should use while attending a customer. I hope this letter opens an area for improvement. Yours faithfully, Hemant Tejwani
Dear Sir,

I am writing this letter to complain you about the inappropriate
Possible spelling mistake. 'behaviour' is British English.
behaviour
of your
You use this word too often, consider replacing it with
employee
towards me during
This phrase/word (depending on the context) can be potentially replaced with :
check
-in process.

Recently, I booked a flight from your
This phrase/word (depending on the context) can be potentially replaced with :
company
’s official application to travel from Mumbai to Ajmer. It was F82. The scheduled departure time was 8: 15 A. M. My seat number was A82.

The flight was to be
This phrase/word (depending on the context) can be potentially replaced with :
left
at 8: 15 A. M. as stated above,
This phrase/word is too simple and can be replaced with:
but
it was 1 and a half hour late when it was coming back from Ajmer. I had an appointment
This phrase/word (depending on the context) can be potentially replaced with :
fixed
with a doctor in Ajmer for which I had to be on time. When asked, your
You use this word too often, consider replacing it with
employee
whose name I
This phrase/word (depending on the context) can be potentially replaced with :
saw
on his nameplate Mr. Anil Sharma,
casually
said that it is normal to
This phrase/word (depending on the context) can be potentially replaced with :
get
late with our airline. He even said that you are no
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
VIP and
I am not going to entertain your nonsense.

I believe being in a profession where hospitality matters a lot, this
This phrase/word (depending on the context) can be potentially replaced with :
move
by the
You use this word too often, consider replacing it with
employee
This phrase/word (depending on the context) can be potentially replaced with :
shows
the lack of training they receive during induction process. I want you to look into your training program and
This phrase/word (depending on the context) can be potentially replaced with :
make
sure the
You use this word too often, consider replacing it with
employees
are well groomed about kind of tone and language they should
This phrase/word (depending on the context) can be potentially replaced with :
use
while attending a customer.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
hope this letter opens an area for improvement.

Yours
faithfully
,

Possible spelling mistake found.
Hemant
Possible spelling mistake found.
Tejwani
0Linking words, meeting the goal of 7 or more
4Repeated words, meeting the goal of 3 or fewer
5Mistakes

IELTS essay Write a letter to the airline manager stating problems you had with the staff. •Write the flight details•Explain the problems•What you want manager to do v. 2

Essay
  American English
8 paragraphs
214 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
5.0
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • Include an introduction and conclusion
  • Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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