The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010 v.4
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010 v. 4
The charts compares visitors’ answered in the survey about customer service of the Parkway Hotel in 2005 and 2010.
It is clear that the rate of visitors replied about satisfaction increased from 2005 to 2010.
At the start of the period, with a mere of 5 % guests hotel rated excellent in the hotel’s customer service. This figure witnessed a significant rise to 28 % in 2010. The percentage of visitors replied good in hotel’s customer servise was 14 % in 2005. Howevery this rate rose dramatically to 39% in 2010 which was nearly third as high as this rate in 2005.
In 2005, 45 % of hotel customers answered satisfactory in the survey while this rate was only 17 % in 2010. The rate of visitor replied poor in the servey in 2005 were 21% and this proportion decreased sharply to 12% in 2010. Similarlly, 15% of hotel guests answerd very poor in the servey in 2005 and this rate experienced a significant drop to 4% in 2010.
The charts
compares
visitors’
answered in the survey about
customer
service of the Parkway
Hotel
in 2005 and 2010.
It is
clear
that the
rate
of
visitors
replied about satisfaction increased from 2005 to 2010.
At the
start
of the period, with a mere of 5 % guests
hotel
rated excellent in the
hotel’s
customer
service. This figure witnessed a significant rise to 28 % in 2010. The percentage of
visitors
replied
good
in
hotel’s
customer
servise
was 14 % in 2005.
Howevery
this
rate
rose
dramatically
to 39% in 2010 which was
nearly
third as high as this
rate
in 2005.
In 2005, 45 % of
hotel
customers
answered satisfactory in the survey while this
rate
was
only
17 % in 2010. The
rate
of
visitor
replied poor in the
servey
in 2005 were 21% and this proportion decreased
sharply
to 12% in 2010.
Similarlly
, 15% of
hotel
guests
answerd
very
poor in the
servey
in 2005 and this
rate
experienced a significant drop to 4% in 2010.
0Linking words, meeting the goal of 7 or more
20Repeated words, meeting the goal of 3 or fewer
7Mistakes