The pie charts show the satisfaction levels of guests of the Parkway hotel regarding its customer service in 2005 and 2010. Overall, in 2010, the percentages of people who were contended about the customer service quality of this hotel increased considerably than that of 2005.
Now turning to the details, in 2005, almost every visitor out of five opined that the customer service of Parkway hotel was poor while 15% thought that it was very poor. Roughly half of the survey takers expressed their satisfaction regarding their experience with the hotel's guest service and 14% said that it was good. One out of twenty such visitors were quite satisfied and they thought that the service was actually excellent.
Now getting back the survey result in 2010, it is evident that the percentages of happy guests out of 100 who expressed their opinion soared than that of five years earlier. 28% of them thought that the service was excellent which was around 6 times higher than the poll result of this same category in 2005. Guests who thought that the service was good accounted for 39, a great increase than that of 2005. Finally, the ratio of guests who were dissatisfied with the hotel's guest service decreased considerably as well.
The pie charts
show
the satisfaction levels of
guests
of the Parkway hotel regarding its customer
service
in 2005 and 2010.
Overall
, in 2010, the percentages of
people
who
were contended
about the customer
service
quality of this hotel increased
considerably
than that of 2005.
Now
turning to the
details
, in 2005, almost every visitor out of five opined that the customer
service
of Parkway hotel was poor while 15%
thought
that it was
very
poor. Roughly half of the survey takers expressed their satisfaction regarding their experience with the hotel's
guest
service
and 14% said that it was
good
. One out of twenty such visitors were quite
satisfied and
they
thought
that the
service
was actually excellent.
Now
getting back the survey result in 2010, it is evident that the percentages of happy
guests
out of 100
who
expressed their opinion soared than that of five years earlier. 28% of them
thought
that the
service
was excellent which was around 6 times higher than the poll result of this same category in 2005.
Guests
who
thought
that the
service
was
good
accounted for 39, a great increase than that of 2005.
Finally
, the ratio of
guests
who
were dissatisfied
with the hotel's
guest
service
decreased
considerably
as well
.
3Linking words, meeting the goal of 7 or more
22Repeated words, meeting the goal of 3 or fewer
2Mistakes