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You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. v.2

You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. v. 2
Dear Sir or Madam, I am a regular customer of your renowned supermarket 'Meena Bazar'. Today I am writing to you regarding a minor accident that I faced while visiting your supermarket on 28th November. I am hoping that you would take the necessary measures so that it does not happen to any other shopper. I am Shadia Rahman, a resident of the Banani area and a loyal customer to your shop for more than 3 years. I am a lecturer at a private university and often do my shopping at your mart. It is a matter of regret that during my last visit to your Banani branch, I found the frozen food area completely wet and slippery. I guess it might have happened due to the inactive freezing system or any kind of technical issue. Also, the lethargic housekeeping was responsible for it. Unfortunately, I slipped my footstep while passing that area since I did not have any idea in this regard. Although I had managed with a small injury, it could have been fatal. I noticed many elderly people shop at your supermarket and it is quite unacceptable to have such an area that can possibly cause harm to people. I believe, Meena Bazar authority is having the best management individuals like you and you would take proper actions after getting it notified. Therefore, in the consideration of its goodwill, you should be more attentive regarding all kind of safety issues like this. I recommend you to monitor all electronic devices more frequently with professional bodies. Also, you should take the necessary steps to hire highly skilled and proactive cleaning team. I hope this matter deserves your sound attention. Thank you in advance for your cooperation. Yours faithfully, Shadia Rahman
Dear Sir or Madam,

I am a regular customer of your renowned supermarket '
Meena
Bazar
'.
Today
I am writing to you regarding a minor accident that I faced while visiting your supermarket on 28th November. I am hoping that you would take the necessary measures
so
that it does not happen to any other shopper.

I am
Shadia
Rahman, a resident of the
Banani
area
and a loyal customer to your shop for more than 3 years.
I
am a lecturer at a private university and
often
do my shopping at your mart.

It is a matter of regret that during my last visit to your
Banani
branch, I found the frozen food
area
completely wet and slippery. I guess it might have happened due to the inactive freezing system or any kind of technical issue.
Also
, the lethargic housekeeping was responsible for it. Unfortunately, I slipped my footstep while passing that
area
since I did not have any
idea
in this regard. Although I had managed with a
small
injury, it could have been fatal. I noticed
many
elderly
people
shop at your supermarket and it is quite unacceptable to have such an
area
that can
possibly
cause harm to
people
.

I believe,
Meena
Bazar
authority is having the best management individuals like you and you would take proper actions after getting it notified.
Therefore
, in the consideration of its goodwill, you should be more attentive regarding all kind of safety issues like this. I recommend you to monitor all electronic devices more
frequently
with professional bodies.
Also
, you should take the necessary steps to hire
highly
skilled and proactive cleaning team.

I hope this matter deserves your sound attention. Thank you in advance for your cooperation.

Yours
faithfully
,

Shadia
Rahman
4Linking words, meeting the goal of 7 or more
4Repeated words, meeting the goal of 3 or fewer
9Mistakes

IELTS letter You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. v. 2

Letter
  American English
8 paragraphs
291 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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