You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to v.6

Dear Sir or Madam, I am writing in connection with a meeting which was organized in your hotel on the 1st December for the employees of the “Sial” company. According to the feedback given by the guests they thoughroughly enjoyed hotel facilities, particularly the outstanding design of the building and furnishing, as well as the quality of reception and transfer provided. However, in spite of the overall contentment with hotel amenities the participants of the meeting reported being dissatisfied with the quality of food served for lunch. All colleagues agreed on the fact that the food was stale, especially bread and some of the salads, and the meat was tough and undercooked. One of the guests complained about having abdominal discomfort after the lunch though not leading to any serious problems. Taking into consideration the abovesaid we would appreciate it if you establish a better control over the kitchen and cooking process. Considering all favourable reports that were heard about the hotel so far we are not going to leave any negative feedback officially. We hope that this simply a misfortunate accident and the fame of your hotel will not suffer from it. Yours faithfully, Olga