Dear Sir or Madam,
I would like to thank you for your great support for hosting a corporate meeting for our organisation at your hotel last week. “Eurostars Toledo” hotel has enjoyed some great reputation over the years because of its great service, and this time it was no exception except for that the food quality, which, according to our participants, was not exactly what they expected.
I must mention that we liked pretty much everything about the hotel, including its hygiene and cleanliness, great customer service, large lounge area and high-speed internet service. We also liked the fact that the conference hall of your hotel, where we organized an all-day-meeting without any trouble, was very spacious and comfortable with all kinds of modern facilities and amenities.
However, when it came to the food that we were served, I am afraid I cannot say the same, and some of our participants complained about it. Some of your items were not properly cooked. In fact, I felt like the food was cooked by some amateur chef. Besides, the “Croquetas de Jamon”, you served, tasted like it was heated in the microwave, and as a result, it tasted very stale. Anyway, without getting into any further details, I would like to ask you to tell your chefs to be a bit more careful about the food they serve to your valuable customers.
I am hoping that the food quality will improve in future. Wishing you a great day.
Yours faithfully,
Roger Rodriguez
Dear Sir or Madam,
I would like to thank you for your
great
support for hosting a corporate meeting for our
organisation
at your
hotel
last week
. “
Eurostars
Toledo”
hotel
has enjoyed
some
great
reputation over the years
because
of its
great
service, and this time it was no exception
except for
that the
food
quality, which, according to our participants,
was not exactly what they
expected
.
I
must
mention that we liked pretty much everything about the
hotel
, including its hygiene and cleanliness,
great
customer service, large lounge area and high-speed internet service. We
also
liked the fact that the conference hall of your
hotel
, where we organized an all-day-meeting without any trouble, was
very
spacious and comfortable with all kinds of modern facilities and amenities.
However
, when it came to the
food
that we
were served
, I am afraid I cannot say the same, and
some
of our participants complained about it.
Some
of your items were not
properly
cooked. In fact, I felt like the
food
was cooked
by
some
amateur chef.
Besides
, the “
Croquetas
de Jamon”, you served, tasted like it
was heated
in the microwave, and
as a result
, it tasted
very
stale. Anyway, without getting into any
further
details
, I would like to ask you to
tell
your chefs to be a bit more careful about the
food
they serve to your valuable customers.
I am hoping that the
food
quality will
improve
in future
. Wishing you a
great
day.
Yours
faithfully
,
Roger Rodriguez