Dear Sir or Madam,
I would like to thank you for your great support for hosting a corporate meeting for our organisation at your hotel last week. “Eurostars Toledo” hotel has enjoyed some great reputation over the years because of its great service, and this time it was no exception except for that the food quality, which, according to our participants,   was not exactly what they expected.
I must mention that we liked pretty much everything about the hotel, including its hygiene and cleanliness, great customer service, large lounge area and high-speed internet service. We also liked the fact that the conference hall of your hotel, where we organized an all-day-meeting without any trouble, was very spacious and comfortable with all kinds of modern facilities and amenities.
However, when it came to the food that we were served, I am afraid I cannot say the same, and some of our participants complained about it. Some of your items were not properly cooked. In fact, I felt like the food was cooked by some amateur chef. Besides, the “Croquetas de Jamon”, you served, tasted like it was heated in the microwave, and as a result, it tasted very stale. Anyway, without getting into any further details, I would like to ask you to tell your chefs to be a bit more careful about the food they serve to your valuable customers.
I am hoping that the food quality will improve in future. Wishing you a great day.
Yours faithfully,
Roger Rodriguez
Dear Sir or Madam,
I would like to thank you for your  
great
 support for hosting a corporate meeting for our  
organisation
 at your  
hotel
  last week
. “ 
Eurostars
 Toledo”  
hotel
 has enjoyed  
some
  great
 reputation over the years  
because
 of its  
great
 service, and this time it was no exception  
except for
 that the  
food
 quality, which, according to our participants, 
   
was not exactly what they  
expected
.
I  
must
 mention that we liked pretty much everything about the  
hotel
, including its hygiene and cleanliness,  
great
 customer service, large lounge area and high-speed internet service. We  
also
 liked the fact that the conference hall of your  
hotel
, where we organized an all-day-meeting without any trouble, was  
very
 spacious and comfortable with all kinds of modern facilities and amenities. 
However
, when it came to the  
food
 that we  
were served
, I am afraid I cannot say the same, and  
some
 of our participants complained about it.  
Some
 of your items were not  
properly
 cooked. In fact, I felt like the  
food
  was cooked
 by  
some
 amateur chef.  
Besides
, the “ 
Croquetas
 de Jamon”, you served, tasted like it  
was heated
 in the microwave, and  
as a result
, it tasted  
very
 stale. Anyway, without getting into any  
further
  details
, I would like to ask you to  
tell
 your chefs to be a bit more careful about the  
food
 they serve to your valuable customers.
I am hoping that the  
food
 quality will  
improve
  in future
. Wishing you a  
great
 day.
Yours  
faithfully
,
Roger Rodriguez