Dear Sir or Madam,
Two weeks ago I ordered a leather wallet from your online store. I was excited when it arrived but very disappointed to find that the product was poorly made and unusable. I am hoping that you will replace it soon.
In relation to the specifics of the order, I purchased this leather wallet through your website called Fashion Era on July 27th using my PayPal account. The order number is W34405 and I am attaching a copy of my receipt.
The issue with the wallet is that the credit card pockets are sewn shut and I am unable to store my cards inside securely. The picture of the item on your website clearly shows cards safely stored in the little pouches so I’m sure this is a manufacturing flaw. Besides, I ordered a brown wallet but to my surprise the delivered product is black!
As a solution, and because I really like the wallet, I am hoping that you will agree to send me another one for free. Otherwise, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to this within a week.
Thank you for giving the matter your attention and I hope to hear your reply soon.
Yours faithfully,
Adam Water
Dear Sir or Madam,
Two weeks ago I ordered a leather  
wallet
 from your online store. I  
was excited
 when it arrived  
but
  very
 disappointed to find that the product was  
poorly
 made and unusable. I am hoping that you will replace it  
soon
.
In relation to the specifics of the order, I  
purchased
 this leather  
wallet
 through your website called Fashion Era on July 27th using my PayPal account. The order number is  
W34405 and
 I am attaching a copy of my receipt.
The issue with the  
wallet
 is that the credit card pockets  
are sewn
  shut and
 I am unable to store my cards inside  
securely
.  
The
 picture of the item on your website  
clearly
  shows
 cards  
safely
 stored in the  
little
 pouches  
so
 I’m sure this is a manufacturing flaw.  
Besides
, I ordered a brown  
wallet
  but
 to my surprise the delivered product is black!
As a solution, and  
because
 I  
really
 like the  
wallet
, I am hoping that you will  
agree
 to  
send
 me another one for free.  
Otherwise
, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you  
in regards to
 this within a week.
Thank you for giving the matter your attention and I hope to hear your reply  
soon
.
Yours  
faithfully
,
Adam Water
3Linking words, meeting the goal of 7 or more
5Repeated words, meeting the goal of 3 or fewer
5Mistakes