Dear Sir or Madam,
Two weeks ago I ordered a leather wallet from your online store. I was excited when it arrived but very disappointed to find that the product was poorly made and unusable. I am hoping that you will replace it soon.
In relation to the specifics of the order, I purchased this leather wallet through your website called Fashion Era on July 27th using my PayPal account. The order number is W34405 and I am attaching a copy of my receipt.
The issue with the wallet is that the credit card pockets are sewn shut and I am unable to store my cards inside securely. The picture of the item on your website clearly shows cards safely stored in the little pouches so I’m sure this is a manufacturing flaw. Besides, I ordered a brown wallet but to my surprise the delivered product is black!
As a solution, and because I really like the wallet, I am hoping that you will agree to send me another one for free. Otherwise, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to this within a week.
Thank you for giving the matter your attention and I hope to hear your reply soon.
Yours faithfully,
Adam Water
Dear Sir or Madam,
Two weeks ago I ordered a leather
wallet
from your online store. I
was excited
when it arrived
but
very
disappointed to find that the product was
poorly
made and unusable. I am hoping that you will replace it
soon
.
In relation to the specifics of the order, I
purchased
this leather
wallet
through your website called Fashion Era on July 27th using my PayPal account. The order number is
W34405 and
I am attaching a copy of my receipt.
The issue with the
wallet
is that the credit card pockets
are sewn
shut and
I am unable to store my cards inside
securely
.
The
picture of the item on your website
clearly
shows
cards
safely
stored in the
little
pouches
so
I’m sure this is a manufacturing flaw.
Besides
, I ordered a brown
wallet
but
to my surprise the delivered product is black!
As a solution, and
because
I
really
like the
wallet
, I am hoping that you will
agree
to
send
me another one for free.
Otherwise
, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you
in regards to
this within a week.
Thank you for giving the matter your attention and I hope to hear your reply
soon
.
Yours
faithfully
,
Adam Water
3Linking words, meeting the goal of 7 or more
5Repeated words, meeting the goal of 3 or fewer
5Mistakes