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You have a complaint about the hotel you stayed at while attending a seminar in a foreign country. Write a letter to the seminar organiser and say– What problem did you face there? – Why do you want to complain about it? – What is your suggestion for v.2

You have a complaint about the hotel you stayed at while attending a seminar in a foreign country. Write a letter to the seminar organiser and say– What problem did you face there? – Why do you want to complain about it? – What is your suggestion for v. 2
Dear Sir/Mam, I am writing to complain about the poor customer service experience in your hotel during my stay last week. When I reached your hotel, there was firstly nobody in the reception area to talk to the customer. I waited for around 30 mins in the reception hall itself when a man came there. Enquiring him about the hotel room I had booked 4 days ago, he was just clueless and said no booking was done earlier. After having a dispute with him, he finally got convinced of booking a new room. Apart from this, the food served in the room was quite tasteless and I did not feel like it was even worth paying. I would like to file a complaint so that there may not be any such incidents happening in the future since I have planned to stay there in the hotel for 3 or 4 times in the future also since it is the only hotel nearby the seminar hall where I would frequently need to visit. I suggest that customer service should be improved well. All the bookings done prior to the staying period should be well maintained so that customers may not face any issues. Moreover, the food provided in the room should be fresh and tasty as customers are playing for this. Yours truly, BK
Dear Sir/Mam,

I am writing to complain about the poor
You use this word too often, consider replacing it with
customer
service experience in your
You use this word too often, consider replacing it with
hotel
during my stay
‘last week’ indicates a finished event of the past. Please check the predicate's tense.
last week
. When I reached your
You use this word too often, consider replacing it with
hotel
, there was
firstly
nobody in the reception area to talk to the
You use this word too often, consider replacing it with
customer
. I waited for around 30
Possible spelling mistake found.
mins
in the reception hall itself when a
This phrase/word (depending on the context) can be potentially replaced with :
man
came there.
Possible spelling mistake. 'Enquiring' is British English.
Enquiring
him about the
You use this word too often, consider replacing it with
hotel
You use this word too often, consider replacing it with
room
I had booked 4 days ago, he was
This phrase/word is too simple and can be replaced with:
just
clueless and said no booking
was done
earlier. After having a dispute with him, he
finally
This phrase/word (depending on the context) can be potentially replaced with :
got
convinced of booking a new
You use this word too often, consider replacing it with
room
. Apart from this, the food served in the
You use this word too often, consider replacing it with
room
was quite tasteless and I did not feel like it was even worth paying.

I would like to file a complaint
This phrase/word is too simple and can be replaced with:
so
that there may not be any such incidents happening in the future since I have planned to stay there in the
You use this word too often, consider replacing it with
hotel
for 3 or 4 times in the future
also
since it is the
This phrase/word (depending on the context) can be potentially replaced with :
only
You use this word too often, consider replacing it with
hotel
nearby the seminar hall where I would
frequently
need to visit.

I suggest that
You use this word too often, consider replacing it with
customer
service should be
This phrase/word (depending on the context) can be potentially replaced with :
improved
well. All the bookings done prior to the staying period should be well maintained
This phrase/word is too simple and can be replaced with:
so
that
You use this word too often, consider replacing it with
customers
may not face any issues.
Moreover
, the food provided in the
You use this word too often, consider replacing it with
room
should be fresh and tasty as
You use this word too often, consider replacing it with
customers
are playing for this.

Yours
truly
,

BK
4Linking words, meeting the goal of 7 or more
14Repeated words, meeting the goal of 3 or fewer
3Mistakes

IELTS letter You have a complaint about the hotel you stayed at while attending a seminar in a foreign country. Write a letter to the seminar organiser and say– What problem did you face there? – Why do you want to complain about it? – What is your suggestion for v. 2

Letter
  American English
6 paragraphs
222 words
5.5
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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