Dear,
I am writing this letter to convey my disappointment because of the unprofessional behavior of your staff members while traveling to the USA for my business trip last week.
I did ask one of your cabin crew to provide me with a glass of water as I have to take medicine per my Doctor’s advice on time, but he didn’t bother my request and usually treated business class passengers as his first preference. Although, I reminded him several times while passing through, and did explain to him medical condition but without any success. When I gave him a push for the said request, he started lashing out at me with a loud voice in front of others and was so rude to me for a simple request.
I would like the manager to call on him, and educate him on how to respond to the passenger’s request despite his/her class in the flight because all the people have equal rights to be treated in the plane. In addition, the company must nominate his name for anger management, and customer care training in the upcoming performance appraisal.
I hope you will pay attention to my complaint per your airline procedure in a bid to avoid any future events with other passengers.
Dear,
I am writing this letter to convey my disappointment
because
of the unprofessional behavior of your staff members while traveling to the USA for my business trip
last week
.
I did ask one of your cabin crew to provide me with a glass of water as I
have to
take medicine per my Doctor’s advice on time,
but
he didn’t bother my request and
usually
treated business
class
passengers as his
first
preference. Although, I reminded him several times while passing through, and did
explain
to him medical condition
but
without any success. When I gave him a push for the said request, he
started
lashing out at me with a loud voice in front of others and was
so
rude to me for a simple request.
I would like the manager to call on him, and educate him on how to respond to the passenger’s request despite his/her
class
in the flight
because
all the
people
have equal rights to
be treated
in the
plane
.
In addition
, the
company
must
nominate his name for anger management, and customer care training in the upcoming performance appraisal.
I hope you will pay attention to my complaint per your airline procedure in a bid to avoid any future
events
with other passengers.
3Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
1Mistakes