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Write a letter to a company asking for a refund for something you bought from them online. In your letter including: What you bought? What the problem is? Why you want a refund? v.2

Write a letter to a company asking for a refund for something you bought from them online. In your letter including: What you bought? What the problem is? Why you want a refund? v. 2
To the management of the Djicala, I am a regular patron of your online shopping website and am writing to you regarding the impaired product which I received for the third time last week. Allow me to elaborate on my situation. Last week, I bought a learning French DVDs from your company. As usual, I received this by your regular post. However, when I opened it, I realized that there is a crack on that. I spoke to one of your supportive staff then they changed it after two days. But, unfortunately, when I came to use it, I noticed they sent me the wrong one in this time. I rang again and explained that this is an intermediate level while I requested an advanced one. Finally, they resent me other DVDs which were not French courses. This, as I am sure you can understand, is intolerable. Thus, I expect immediate refund as I do not need those DVDs anymore. Also, I anticipate you to reprimand the members of your team responsible for allowing such an oversight to happen.
To the management of the
Possible spelling mistake found.
Djicala
,

I am a regular patron of your online shopping website and
Did you mean "am I"?
am
writing to you regarding the impaired product which I received for the third time last week.
This phrase/word (depending on the context) can be potentially replaced with :
Allow
me to elaborate on my situation.

Last week, I
This phrase/word (depending on the context) can be potentially replaced with :
bought
a learning French DVDs from your
This phrase/word (depending on the context) can be potentially replaced with :
company
. As usual, I received this by your regular post.
However
, when I opened it, I realized that there is a crack on that. I spoke to one of your supportive staff then they
This phrase/word (depending on the context) can be potentially replaced with :
changed
it after two days.
This phrase/word is too simple and can be replaced with:
But
, unfortunately, when I came to
This phrase/word (depending on the context) can be potentially replaced with :
use
it, I noticed they
This phrase/word (depending on the context) can be potentially replaced with :
sent
me the
This phrase/word is too simple and can be replaced with:
wrong
one in this time. I rang again and
This phrase/word (depending on the context) can be potentially replaced with :
explained
that this is an intermediate level while I requested an advanced one.
Finally
, they resent me other DVDs which were not French courses. This, as I am sure you can understand, is intolerable.

Thus
, I
This phrase/word (depending on the context) can be potentially replaced with :
expect
immediate refund as I do not need those DVDs anymore.
Also
, I anticipate you to reprimand the members of your team responsible for allowing such an oversight to happen.
4Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
2Mistakes

IELTS letter Write a letter to a company asking for a refund for something you bought from them online. In your letter including: What you bought? What the problem is? Why you want a refund? v. 2

Letter
  American English
4 paragraphs
179 words
6.0
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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