People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. v.2

I am writing to let you know that we are experiencing a disruptive internet connection in our area for the last two weeks. We are very concerned about the unstable internet connectivity, and the inconvenience is hampering our work and life to a great extent. I hope you will investigate the problem and take the appropriate steps to solve it. While the average internet speed is unbelievably slow now, we often experience no connectivity at all. The average download speed in the past was more than 50MB/s which has dropped to less than 2MB/s these days. There is little hope for sharing large files and videos and people who work from home are suffering immensely due to this sluggish connection. People who make video calls are the worst sufferer. I believe it is your responsibility to make sure things like this are addressed promptly. I assume that in order to maintain user trust, your team needs to work very hard to make sure this does not happen again. Please check the cables and routers installed in our area to find and solve the problem. I hope you will take steps to prove that you are worthy of our trust. Yours sincerely, David Buchanan