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A telephone company made a mistake about sending your bill to the wrong address Write a letter to the account manager to complain and explain what problem this caused what do you would like them to do v.1

A telephone company made a mistake about sending your bill to the wrong address Write a letter to the account manager to complain and explain what problem this caused what do you would like them to do v. 1
Dear Sir, I am writing a letter to convey my disappointment with the delivery of my monthly internet bill to the wrong address, as a result, I have suffered a lot including the disconnection of my internet service and late payment charges. Let me explain to you in more detail. This month, I didn’t receive my internet bill on the 1st day of the month as it used to be because one of your staff members wrongly handed over my bill to the resident of house number 18AA block whilst my house number is 18A block. I have got to know about it when I went to AA block nearby house no. 18AA for an early morning walk in the park and the respected owner of the house handed over the bill to me as we knew each other’s well. Due to the above mistake of your staff, I wasn’t able to deposit the bill on time, as a result, my internet connection got disconnected because of non-payment and I have been charged a late payment fee of $50 in my new bill to reactive my connection. I would request you to please ask your account department to re-issue the new bill without late payment charges to deposit as it was your staff fault to send the bill to another house. I look forward to hearing from you soon. Yours faithfully, Matty
Dear Sir,

I am writing a letter to convey my disappointment with the delivery of my monthly internet
You use this word too often, consider replacing it with
bill
to the
This phrase/word is too simple and can be replaced with:
wrong
address,
as a result
, I have suffered a lot including the disconnection of my internet service and late payment charges.

This phrase/word (depending on the context) can be potentially replaced with :
Let
me
This phrase/word (depending on the context) can be potentially replaced with :
explain
to you in more detail. This month, I didn’t receive my internet
You use this word too often, consider replacing it with
bill
on the 1st day of the month as it
This phrase/word (depending on the context) can be potentially replaced with :
used
to be
This phrase/word is too simple and can be replaced with:
because
one of your staff members
wrongly
handed over my
You use this word too often, consider replacing it with
bill
to the resident of
You use this word too often, consider replacing it with
house
number 18AA block whilst my
You use this word too often, consider replacing it with
house
number is 18A block. I have
This phrase/word (depending on the context) can be potentially replaced with :
got
to know about it when I went to AA block nearby
You use this word too often, consider replacing it with
house
no. 18AA for an early morning walk in the park and the respected owner of the
You use this word too often, consider replacing it with
house
handed over the
You use this word too often, consider replacing it with
bill
to me as we knew each other’s well.

Due to the above mistake of your staff, I wasn’t able to deposit the
You use this word too often, consider replacing it with
bill
on time,
as a result
, my internet connection
This phrase/word (depending on the context) can be potentially replaced with :
got
disconnected
This phrase/word is too simple and can be replaced with:
because
of non-payment and I have
been charged
a late payment fee of $50 in my new
You use this word too often, consider replacing it with
bill
to reactive my connection.

I would request you to
This phrase/word (depending on the context) can be potentially replaced with :
please
ask your account department to re-issue the new
You use this word too often, consider replacing it with
bill
without late payment charges to deposit as it was your staff fault to
This phrase/word (depending on the context) can be potentially replaced with :
send
the
You use this word too often, consider replacing it with
bill
to another
This phrase/word (depending on the context) can be potentially replaced with :
house
.

I look forward to hearing from you
This phrase/word is too simple and can be replaced with:
soon
.

Yours
faithfully
,

Possible spelling mistake found.
Matty
2Linking words, meeting the goal of 7 or more
12Repeated words, meeting the goal of 3 or fewer
1Mistakes

IELTS letter A telephone company made a mistake about sending your bill to the wrong address Write a letter to the account manager to complain and explain what problem this caused what do you would like them to do v. 1

Letter
  American English
8 paragraphs
231 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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