Dear Sir or Madam,
I am writing to complain about a poor service provided by your institution.
Fourteenth days ago on 2nd March 2017, I contacted a representative of your commercial bank by phone. After I explained the problem with my previous cheque book, your employee stated that a new one will be delivered to me by post service within a week. However, since then I have not gotten any news. Why wasn' t I informed that there are some problems with my order?
I am going to take a vacation at the beginning of the next month; consequently, I would like to know when my novel cheque book will be handed to me or I will have to travel with it? What should I do in order to speed up the process of issuing it? Perhaps I need go to the main office of your bank in my megalopolis and nullify the cheque book I ordered earlier this month or do something else.
Also, I want to know what actions you are going to undertake to rectify the problematic situation; moreover, I need to know what will be done to avoid repeating this terrible and annoying case with me and other customers of your financial institution. Furthermore, I would like to hear words of apology from you about the incompetence of your staff and unwillingness to solve the issue quickly.
I am waiting for your prompt response.
Sincerely yours,
Eugene Dubinchuk.
Dear Sir or Madam,
I am writing to complain about a poor service provided by your institution.
Fourteenth days ago on 2nd March 2017, I contacted a representative of your commercial bank by phone. After I
explained
the problem with my previous
cheque
book, your employee stated that a new one will
be delivered
to me by post service within a week.
However
, since then I have not gotten any news. Why
wasn&
#039; t I informed that there are
some
problems with my order?
I am going to take a vacation at the beginning of the
next
month;
consequently
, I would like to know when my novel
cheque
book will
be handed
to me or I will
have to
travel with it? What should I do in order to
speed up
the process of issuing it? Perhaps I need go to the main office of your bank in my megalopolis and nullify the
cheque
book I ordered earlier this month or do something else.
Also
, I want to know what actions you are going to undertake to rectify the problematic situation;
moreover
, I need to know what will
be done
to avoid repeating this terrible and annoying case with me and other customers of your financial institution.
Furthermore
, I would like to hear words of apology from you about the incompetence of your staff and unwillingness to solve the issue
quickly
.
I am waiting for your prompt response.
Sincerely
yours,
Eugene
Dubinchuk
.
6Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
5Mistakes