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You ordered a new chequebook from your bank two weeks ago but you have received nothing. v. 2

Dear Sir or Madam, I ordered a new chequebook for a savings account that I maintain with your bank. It has been more than two weeks and I have not received it yet. I am writing to complain about this bad service and hoping you would rectify that. I have been maintaining the account in your branch for more than a decade and my account number is 7012845181. Generally, the service offered by the bank is praiseworthy, but I cannot say so this time. I placed a chequebook requisition on 14th January and I am still waiting to receive it. I have some payments to make including a payment to my pension fund and I cannot do so without the chequebook. It usually takes 4-5 working days to receive a new chequebook and I am not sure why it is taking so long this time. More surprisingly, when I called the bank the day before yesterday, I got no reliable response. I, therefore, request you to look into this issue and give me a probable date by which the chequebook would be delivered to my address. Furthermore, I would like to get appraised about the reasonable action that would be initiated from your end so as to reduce the possibility of reoccurrence of such a bad incident in the future. I am looking forward to hearing from you soon. Yours faithfully, Mehra Niraj

IELTS letter You ordered a new chequebook from your bank two weeks ago but you have received nothing. v.2

Dear Sir or Madam, I ordered a new
chequebook
for a savings account that I maintain with your bank. It has been more than two weeks and I have not received it
yet
. I am writing to complain about this
bad
service and hoping you would rectify that. I have been maintaining the account in your branch for more than a decade and my account number is 7012845181.
Generally
, the service offered by the bank is praiseworthy,
but
I cannot say
so
this time. I placed a
chequebook
requisition on 14th
January and
I am
still
waiting to receive it. I have
some
payments to
make
including a payment to my pension fund and I cannot do
so
without the
chequebook
. It
usually
takes 4-5 working days to receive a new
chequebook and
I am not sure why it is taking
so
long this time. More
surprisingly
, when I called the bank the day
before
yesterday, I
got
no reliable response. I,
therefore
, request you to look into this issue and give me a probable date by which the
chequebook
would
be delivered
to my address.
Furthermore
, I would like to
get
appraised about the reasonable action that would
be initiated
from your
end
so as to
reduce
the possibility of reoccurrence of such a
bad
incident in the future. I am looking forward to hearing from you
soon
. Yours
faithfully
,
Mehra
Niraj
7Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
9Mistakes
Letter
8 paragraphs
232 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resources: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Band score ≥ 7
  • Band score ≤ 6
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