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You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do Write at least 150 words.

You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do w55e
Dear Sir, I am writing to complain about a microphone I recently purchased from your online shop. It was bought in the name of Teleprov, a company in which I am working at the moment. In spite of the fact that the product seemed to function well at first, after a while it failed to provide clear sound. Also, the voice comes out as robotic and the line is usually interrupted by odd cracks. Moreover, the wire connected to the computer is almost cut. This is a very serious problem because the product is essential to my work. As a call center representative clear voice and immediate responses without delays are extremely important. Elsewhere the customer will be left dissatisfied and my work will be in danger. I would be very grateful if you could send me a replacement as soon as possible. Of course, I will be sending you back the defective device. Thank you in advance for your time and effort and I hope to get a reply shortly. Yours faithfully, Lily James
Dear Sir, I am writing to complain about a microphone I recently
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your online shop. It was
This phrase/word (depending on the context) can be potentially replaced with :
bought
in the name of
Possible spelling mistake found.
Teleprov
, a
This phrase/word (depending on the context) can be potentially replaced with :
company
in which I am working at the moment.

This phrase/word is too simple and can be replaced with:
In spite of
the fact that the product seemed to function well at
first
, after a while it failed to provide
This phrase/word (depending on the context) can be potentially replaced with :
clear
sound.
Also
, the voice
This phrase/word (depending on the context) can be potentially replaced with :
comes
out as robotic and the line is
usually
interrupted by odd cracks.
Moreover
, the wire connected to the computer is almost
This phrase/word (depending on the context) can be potentially replaced with :
cut
.

This is a
This phrase/word is too simple and can be replaced with:
very
serious problem
This phrase/word is too simple and can be replaced with:
because
the product is essential to my work. As a call center representative
This phrase/word (depending on the context) can be potentially replaced with :
clear
voice and immediate responses without delays are
extremely
This phrase/word is too simple and can be replaced with:
important
.
Did you forget a comma after a conjunctive/linking adverb?
Elsewhere
the customer will be
This phrase/word (depending on the context) can be potentially replaced with :
left
dissatisfied and my work will be in
This phrase/word (depending on the context) can be potentially replaced with :
danger
.

I would be
This phrase/word is too simple and can be replaced with:
very
grateful if you could
This phrase/word (depending on the context) can be potentially replaced with :
send
me a replacement as
This phrase/word is too simple and can be replaced with:
soon
as possible.
Of course
, I will be sending you back the defective device.

Thank you in advance for your time and effort and I hope to
This phrase/word (depending on the context) can be potentially replaced with :
get
a reply shortly.

Yours
faithfully
,

Lily James
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IELTS letter You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Letter
  American English
7 paragraphs
174 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do Write at least 150 words.