You were injured in a minor accident inside a super market. Complain to the manager for the same. In your letter - introduce yourself Describe the incident. Say your action plan.

Dear Sir/Madam, I am John Shah; I write this letter to complain about small mishap took place at your place while I visited it in the last weekend. I am your regular customer; I have been buying essentials from your mall for 2 years. With satisfaction, I accept that quality of products is the best among all other grocery stores in our area. Although, the accident occurred last weekend at your shop made me aggravated. At that day, after picking vegetables, I moved shopping cart to other section. When I entered dairy section, I felt sharp thing pinched in my foot. Once I investigated came to know that it was a fraction of a broken glass bottle. When I called the sales girl, she informed me that this misconception might have happened by any buyers. As, my foot was bleeding because of minor injury, I preferred to leave to the store for the time. However, I am quite annoyed with the occurrence. I was left unattended, if the glass bottle was fragmented accidently, the staff could have cleaned it immediately, so I might not have met this trauma. Therefore, I have decided not to visit your mart until I am assured that there would be no repetition of such negligence in future. I look forward to your reply. Yours Faithfully, John Shah