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you were hurt in a small incident letter to manager

you were hurt in a small incident letter to manager k5N9R

Dear Sir or madam, I am writing to bring to your attention the incident in your supermarket last week. I would also like to present some suggestions to avoid similar cases in the future. I am Amr Masoud and I have been a Structural Engineer at Stantec for the last 3 years since I moved into Cairo, and I have been visiting your supermarket frequently preferring it over IGA that closer to my home. On this ocasion, however, last week I had an arm injury after I slipped and fell down due to the wate on the floor, after I have visited the doctor and I had to put my arm in cast for at least three weeks. Although the high level of service I receive at your store, but I believe that such incident could have been avoided if faster action was taken to remove the spilled water, also a sign should have been put at the wet areas to prevent this from reocurring. I hope you take this into accout. Your faithfully, Amr Masoud

Dear Sir or madam,

I am writing to bring to your attention the incident in your supermarket ‘last week’ indicates a finished event of the past. Please check the predicate's tense.
last week
. I would also
 like to present This phrase/word is too simple and can be replaced with:a number of
some
 suggestions to avoid similar cases in the future.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 am Possible spelling mistake found.AMRAirMrAmArmNMR
Amr
Possible spelling mistake found.MasonMaskedAloudMassedMaudMashed
Masoud
 and I have been a Structural Engineer at Possible spelling mistake found.StateStatesStartedStatedStanleyStance
Stantec
 for the last 3 years since I This phrase/word (depending on the context) can be potentially replaced with :relocated
moved
 into Cairo, and I have been visiting your supermarket frequently
 preferring it over IGA that closer to my home.

On this Possible spelling mistake found.occasion
ocasion
, however
, last week I had an arm injury after I slipped and fell down due to the Possible spelling mistake found.latewaterdateratewavefate
wate
 on the floor, after I have visited the doctor and I had to put my arm in cast for at least three weeks.

Although the high level of service I receive at your store, This phrase/word is too simple and can be replaced with:on the contrary
but
 I believe that such incident could have been avoided
 if faster action was taken
 to remove the spilled water, also
 a This phrase/word (depending on the context) can be potentially replaced with :indication
sign
 should have been put
 at the wet areas to This phrase/word (depending on the context) can be potentially replaced with :preclude
prevent
 this from Possible spelling mistake found.recurringreoccurring
reocurring
.

I hope you take this into Possible spelling mistake found.accountaccost
accout
.

Did you mean "Yours"? (complimentary close)Yours
Your
faithfully
,

Possible spelling mistake found.AMRAirMrAmArmNMR
Amr
Possible spelling mistake found.MasonMaskedAloudMassedMaudMashed
Masoud