You visited a restaurant yesterday, but you were not pleased with the service. Write the letter of complaint to the manager of this restaurant.

Dear Sir or Madam, I am writing to complain about the terrible service and meal at your restaurant, "The Fotel". I am a regular customer of your restaurant. However, last night it was a big disappointment. Firstly, I am not satisfied with the service because the waiter was not friendly. He was also very slow and I had to wait for about an hour when he brought me the food. Secondly, served pasta was cold. Moreover, the taste of the food was awful. I suppose you can imagine my disappointment when I found my pasta absolutely inedible. Despite this, when I complained about it to the waiter, he was rude and did not bother to listen. Finally, I was extremely surprised when I got the bill for bad meal. It was much more than I expected. I asked the waiter why I had to pay for that I had not eaten. He answered me that I could complain to the manager. I suppose you know that the price must match the quality. That's why, I demand a full refund that I paid for the meal and your steps towards making your staff behaviour more professional and cordial. Otherwise, you have already lost a customer. Please look into how your restaurant is running and serving its customers. I look forward to your immediate response regarding this matter. Yours faithfully, Tori Walker