Dear Sir/ Madam,
I am writing to express my dissatisfaction with the delayed of bus number 24541 on the route from Millwood transit center to downtown Edmonton.
I am an international student at Nait, thus public transport plays an important role in my life. I take buses to go to school as well as go to work daily. During the winter, I do understand that the buses could be late up to 10 minutes depending on the weather condition. However, last Thursday (November 26th), the bus did not come while it was supposed to be coming at 7: 30 am. I was waiting for that bus for 20 minutes under the -40 degree. Unfortunately, I got cold burns on my feet and was not able to go to school on that day.
To prevent an unexpected event like that in the future, I would like to suggest that you should announce passengers on your app for the exact time the bus coming. Thus, passengers could be able to take the bus without waiting too long, especially in extremely cold weather.
Thank you for your consideration. I am looking forward to hearing from you.
Your faithfulness,
My Nguyen.
Dear Sir/ Madam,
I am writing to express my dissatisfaction with
the delayed of
bus number 24541 on the route from
Millwood
transit center to downtown Edmonton.
I am an international student at
Nait
,
thus
public transport plays an
important
role in my life.
I
take buses to go to school
as well
as go to work daily. During the winter, I do understand that the buses could be late up to 10 minutes depending on the weather condition.
However
, last Thursday (November 26th), the bus did not
come
while it
was supposed
to be coming at 7: 30 am. I was waiting for that bus for 20 minutes under the -40 degree. Unfortunately, I
got
cold
burns on my feet and was not able to go to school on that day.
To
prevent
an unexpected
event
like that in the future, I would like to suggest that you should announce passengers on your app for the exact time the bus coming.
Thus
, passengers could be able to take the bus without waiting too long,
especially
in
extremely
cold
weather.
Thank you for your consideration. I am looking forward to hearing from you.
Your faithfulness,
My Nguyen.