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you recently made an online purchase and the product was not the same as the description on the website

you recently made an online purchase and the product was not the same as the description on the website 8aadr

Dear Support Department, I am writing to you to express my dissatisfaction with an item purchased by me from your official website. I ordered a pair of laces on 12 Jan 2020 with a 20% discount offer. I received my parcel after two days, it was a really inferior experience. The received item is totally different that I saw on your website. I ordered a blue and black color of laces because it's available on clearance, but I got a blue and red pair of laces and the quality is not good as well. I am your regular customer and I ordered numerous items online. This type of incident happened twice a time with me. In order to resolve the issue, I would like you to mail me a pair of black laces as earliest or I can just return the entire package so you can refund in full. I am looking for the resolution as soon as possible to keep my faith in your services. Your sincerely, Sandeep kaur

Dear Support Department,

I am writing to you to express my dissatisfaction with an item This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 by me from your official website. I ordered a pair of You use this word too often, consider replacing it withmeshornament
laces
 on 12 Jan 2020 with a 20% discount offer.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 received my parcel after two days, it was a really
 inferior experience. The received item is totally
This phrase/word is too simple and can be replaced with:various
different
 that I This phrase/word (depending on the context) can be potentially replaced with :witnessed
saw
 on your website. I ordered a blue and black color of You use this word too often, consider replacing it withmeshornament
laces
This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 it's available on clearance, This phrase/word is too simple and can be replaced with:on the contrary
but
 I This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 a blue and red pair of You use this word too often, consider replacing it withmeshornament
laces
 and the quality is not This phrase/word (depending on the context) can be potentially replaced with :beneficialproduct
good
as well
.

I am your regular customer and I ordered numerous items online. This type of incident happened twice a time with me.

In order to resolve the issue, I would like you to mail me a pair of black You use this word too often, consider replacing it withmeshornament
laces
 as earliest or I can This phrase/word is too simple and can be replaced with:merely
just
 return the entire package This phrase/word is too simple and can be replaced with:consequently
so
 you can refund in full.

I am looking for the resolution as This phrase/word is too simple and can be replaced with:in the near future
soon
 as possible to This phrase/word (depending on the context) can be potentially replaced with :retain
keep
 my faith in your services.

Did you mean "Yours"? (complimentary close)Yours
Your
sincerely
,

Sandeep Possible spelling mistake found.AUR
kaur