Dear Sir or Madam
I am a regural passenger of your suttle services. I am writing this letter to inform you about my recent experience of careless baggage handeling from your company. I demand immediate corrective action to compensiate my damages.
On the day of 10th May, I used one of your buses from Pearson International Airport to Barrie Bus Terminal. Once I reached at my destination, I was surprised to observe that my black leather suitcase with silver boarder was ripped and was deformed because of heavy load placed over it. The suitcase being mentioned is the very one that I bought from a branded store during my business
trip abroad. I paid $200 for the suitcase.
The cause of damage seem obvious. The load placed over my suitcase were extremely heavy and your staff pushed it carelessly in the tight compartment to fit bulky loads from all the passengers.
Hence, I would demand full compensation for my brand new suitcase otherwise consider me as a lost customer.
Yours Faithfully,
PB
Dear Sir or Madam
I am a  
regural
 passenger of your  
suttle
 services. I am writing this letter to inform you about my recent experience of careless baggage  
handeling
 from your  
company
. I demand immediate corrective action to  
compensiate
 my damages.
On the day of 10th May, I  
used
 one of your buses from Pearson International Airport to Barrie Bus Terminal. Once I reached at my destination, I  
was surprised
 to observe that my black leather  
suitcase
 with silver boarder  
was ripped
 and  
was deformed
  because
 of heavy load placed over it. The  
suitcase
  being mentioned
 is the  
very
 one that I  
bought
 from a branded store during my  
business
 trip
 abroad. I paid $200 for the suitcase.
The cause of damage  
seem
 obvious. The load placed over my  
suitcase
 were  
extremely
 heavy and your staff pushed it  
carelessly
 in the tight compartment to fit bulky loads from all the passengers. 
Hence
, I would demand full compensation for my  
brand new
  suitcase
  otherwise
 consider me as a lost customer.
Yours  
Faithfully
,
PB