You should spend about 20 minutes on this task. You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, I am writing to complain about the service received at your eating establishment. I was looking to celebrate my mother's birthday so in my research to find a family restaurant suitable for my mother's vegan dietary requirements, I found your restaurant to meet those requirements which is the main reason why we came to your restaurant. I will preface this by stating the starter and lunch menu was amazing. The lentil soup had great texture and the vegan burger was very tasteful. The main issue arrived from the sauce used during lunch which contained a chicken bone. Luckily my mother did not have the sauce but regardless it caused a lot of concern not knowing if other food items have been contaminated with meat products. I would like the manager to firstly provide a full refund for our meal. We would also like the restaurant to cover any medical bills which will occur from the check-ups my mother has to take to ensure she will not be ill from the possible meat contaminated food which was served. Finally can you please provide us the steps which will be taken to prevent this from happening again. Thank you. Regards, John Smith