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You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. v.2

You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. v. 2
Dear Sir or Madam, I am writing to draw your attention to a problem with the car I hired from your company, Phillip Car Rental, City Center branch in Colombo, on 24th November. I rented it for a month and paid fifteen days' rent upfront. The cooling system of the car stopped working the day after I rented it and even after my written complaint, it has not been sorted out. I am hoping that you would either fix it or replace with a good one. I am a regular customer of Phillip Car Rental company - registered customer number CCR321 and this time I took a Toyota Corolla car. During the time of hiring, the car was working fine. However, on the next day, while travelling to the airport to drop off my uncle, I felt the air condition was not working properly and now it is completely dead. I brought this issue to your office a week ago and was promised an immediate solution. Nevertheless, the issue is yet to be resolved. According to the rental agreement, I am entitled to have a solution to this problem. I would be grateful if you could repair the air conditioning system of the car within the next 24 hours or replace it with another one. Otherwise, I would have to register a complaint to the consumer rights authority. I look forward to hearing from you soon. Yours faithfully, Janak Senevirathne
Dear Sir or Madam,

I am writing to draw your attention to a problem with the
You use this word too often, consider replacing it with
car
I hired from your
This phrase/word (depending on the context) can be potentially replaced with :
company
, Phillip
You use this word too often, consider replacing it with
Car
Rental, City Center
The singular proper name 'Center' must be used with a third-person or a past tense verb: "branches", "branched".
branch
in Colombo, on 24th November. I rented it for a month and paid fifteen days' rent upfront. The cooling system of the
You use this word too often, consider replacing it with
car
This phrase/word (depending on the context) can be potentially replaced with :
stopped
working the day after I rented it and even after my written complaint, it has not
been sorted
out. I am hoping that you would either
This phrase/word (depending on the context) can be potentially replaced with :
fix
it or replace with a
This phrase/word (depending on the context) can be potentially replaced with :
good
one.

I am a regular customer of Phillip
You use this word too often, consider replacing it with
Car
Rental
This phrase/word (depending on the context) can be potentially replaced with :
company
Consider using an m-dash if you do not want to join two words.
-
registered customer number CCR321 and this time I took a Toyota Corolla
You use this word too often, consider replacing it with
car
. During the time of hiring, the
You use this word too often, consider replacing it with
car
was working fine.
However
, on the
next
day, while travelling to the airport to drop off my uncle, I felt the air condition was not working
properly
and
This phrase/word (depending on the context) can be potentially replaced with :
now
it is completely dead. I brought this issue to your office a week ago and
was promised
an immediate solution.
Nevertheless
, the issue is
yet
to
be resolved
.

According to the rental agreement, I
am entitled
to have a solution to this problem. I would be grateful if you could repair the air conditioning system of the
You use this word too often, consider replacing it with
car
within the
next
24 hours or replace it with another one.
Otherwise
, I would
This phrase/word is too simple and can be replaced with:
have to
register a complaint to the consumer rights authority.

I look forward to hearing from you
This phrase/word is too simple and can be replaced with:
soon
.

Yours
faithfully
,

Possible spelling mistake found.
Janak
Possible spelling mistake found.
Senevirathne
6Linking words, meeting the goal of 7 or more
7Repeated words, meeting the goal of 3 or fewer
4Mistakes

IELTS letter You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. v. 2

Letter
  American English
7 paragraphs
239 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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