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You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: 1) What was the issue there? 2) Why wasn't the staff helpful? 3)Suggest what can be done about it?

You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: 1) What was the issue there? 2) Why wasn't the staff helpful? 3)Suggest what can be done about it? 9QRBr
Dear Sir or Madam, I am writing to report a complaint I had while I was visiting one of your stores. I visited to your London Bridge branch last week which was Friday. I went to the electronics section in order to buy a new pair of headphones. However, I realized some of the headphones of the same company were torn apart and kept for sale. Therefore, I called the manager/supervisor of the store, Miss Ayushi, to let her know the situation. I was hoping for a good customer service but she was very rude and it is not a proper way to treat a customer. I am very disappointed by poor quality of your products and disrespectful treatment from your staff. I hope you understand the situation and I expect you to take strict action against your employee and make sure they are trained properly in customer service. Because their actions can harm the reputation of the company. Thank you for your consideration. Yours Faithfully, Shubham Chauhan
Dear Sir or Madam,

I am writing to report a complaint I had while I was visiting one of your stores.

I visited to your London Bridge branch last week which was Friday.
I
went to the electronics section in order to
buy
a new pair of headphones.
However
, I realized
some of the
headphones of the same
company
were torn
apart and
kept
for sale.
Therefore
, I called the manager/supervisor of the store, Miss
Ayushi
, to
let
her know the situation. I was hoping for a
good
customer service
but
she was
very
rude and it is not a proper way to treat a customer.

I am
very
disappointed by poor quality of your products and disrespectful treatment from your staff.
I
hope you understand the situation and I
expect
you to take strict action against your employee and
make
sure they
are trained
properly
in customer service.
Because
their actions can harm the reputation of the
company
.

Thank you for your consideration.

Yours
Faithfully
,

Shubham Chauhan
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IELTS letter You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: 1) What was the issue there? 2) Why wasn't the staff helpful? 3)Suggest what can be done about it?

Letter
  American English
7 paragraphs
167 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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