5.5band
You are a tourist and have settled in the hotel. Although your room was booked in advance through a travel agency. You discover that there is no balcony, the entrance is under the staircase and the window opens on to the road. Write a letter to the travel agency asking her/him for a refund of the cost of the accommodation. Dear Sir/Madam,
I am writing to express my strong dissatisfaction with the hotel room which booked for me by your agency on June 15th at the Grand Hotel in Turkish.
The first issue was that there is no balcony of my room. Once I found out it, I was very disappointed about it. The reason was that I...