Dear Sir or Madam,
My name is Roger Smith and I am an existing account holder of Standard Chartered Bank in your branch. I am your bank's customer since the last 10 years, so that would make me your privileged client.
Whilst I was enjoying your services very satisfactorily over the years, recently I experienced a major issue which I want to report to you for its resolution. I used your website to wire transfer money to a business associate and followed all instructions of the process religiously. When I completed the transaction, although I received a success notification, still the amount did not show up in my contact's account. Needless to say, this is a very serious problem having a big financial implication for me.
I would request you to verify the transaction and ensure that the correct amount does reach the intended beneficiary account. Since I need to purchase a gift item for my wife before her birthday which is the day after tomorrow with this transfer, I would be highly obliged if you can expedite the correction.
Yours faithfully
Roger Smith
Dear Sir or Madam,
My name is Roger
Smith and
I am an existing account holder of Standard Chartered Bank in your branch. I am your bank's customer since the last 10 years,
so
that would
make
me your privileged client.
Whilst I was enjoying your services
very
satisfactorily
over the years, recently I experienced a major issue which I want to report to you for its resolution. I
used
your website to wire transfer money to a business associate and followed all instructions of the process
religiously
. When I completed the transaction, although I received a success notification,
still
the amount did not
show
up in my contact's account. Needless to say, this is a
very
serious problem having a
big
financial implication for me.
I would request you to verify the transaction and ensure that the correct amount does reach the intended beneficiary account. Since I need to
purchase
a gift item for my wife
before
her birthday which is the day after tomorrow with this transfer, I would be
highly
obliged if you can expedite the correction.
Yours
faithfully
Roger Smith