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You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter:

You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: 9Vaw

Dear Sir /Madam, I am writing in regards with a recently purchased 42-inch LED T. V. from your online store on the 2nd of March 2019. The order number is PQU331242 and my customer identification number is drp554435. Though, the television was delivered correctly, but the remote-control for the T. V. was missing. Although the television works, it has been very inconvenient to operate it without the remote-control. I have an elderly mother who watches the television regularly and it has been very difficult for her to manually operate it. Moreover, some of the features like setting the picture resolution and quality of the audio are not accessible without the remote. It has been three days since the television was delivered. Hence, I would like you to send me a new remote control within two days at maximum. Please send me an acknowledgment for this letter from your customer service as well. Awaiting for your reply as soon as possible. Yours Sincerely, Mark Roberts

Dear Sir /Madam,

I am writing in regards with a recently This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 42-inch LED T. V. from your

online store on the 2nd of March 2019.

The order number is PQU331242 and my customer identification number is

drp554435. Though, the You use this word too often, consider replacing it withTV setboxstationvideoaudio
television
was delivered
correctly
, This phrase/word is too simple and can be replaced with:on the contrary
but
 the remote-control

for the T. V. was missing.

Although the You use this word too often, consider replacing it withTV setboxstationvideoaudio
television
 works, it has been This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 inconvenient to operate it without

the remote-control. I have an elderly mother who This phrase/word (depending on the context) can be potentially replaced with :monitors
watches
 the You use this word too often, consider replacing it withTV setboxstationvideoaudio
television
regularly


and it has been This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 difficult for her to manually
 operate it. Moreover
, If the text is a generality, 'of the' is not necessary. Did you mean "some"?some
some of the


features like setting the picture resolution and quality of the audio are not accessible

without the remote. It has been three days since the You use this word too often, consider replacing it withTV setboxstationvideoaudio
television
was delivered
. Hence
, I would like you to

This phrase/word (depending on the context) can be potentially replaced with :transmit
send
 me a new remote control within two days at maximum. This phrase/word (depending on the context) can be potentially replaced with :satisfy
Please
This phrase/word (depending on the context) can be potentially replaced with :transmit
send
 me an

acknowledgment for this letter from your customer service as well
.

Did you mean "awaiting" or "waiting for"?AwaitingWaiting for
Awaiting for
 your reply as This phrase/word is too simple and can be replaced with:in the near future
soon
 as possible.

Yours Sincerely
,

Mark Roberts