Dear Sir or Madam,
I am writing to request a refund from your company for a black sequin dress I had purchased online last Friday.
My order number 143, is a black sequin maxi dress which was placed last Friday via your official website. Since cash on delivery service was unavailable for this product, I had pre-paid for it through net banking.
I received the package today morning and was disappointed to see a completely different product delivered. Instead of my original order, which is a black sequin dress, the product that has been delivered to me is a blue coloured jumpsuit with cut sleeves. I am not pleased with this. After contacting customer support, I was explained how the item has already been paid for hence, initiating a refund was not possible. Despite repeated clarifications, my complaint was not taken into account.
This turn of events has caused me a lot of inconveniences and I would request you to collect the package and refund the money into my account at the earliest.
I look forward to your prompt response.
Yours faithfully,
Aarunima.
Dear Sir or Madam,
I am writing to request a refund from your
company
for a black sequin dress I had
purchased
online last Friday.
My order number 143, is a black sequin maxi dress which
was placed
last Friday via your official website. Since cash on delivery service was unavailable for this product, I had
pre-paid
for it through net banking.
I received the package
today morning
and
was disappointed
to
see
a completely
different
product delivered.
Instead
of my original order, which is a black sequin dress, the product that has
been delivered
to me is a
blue coloured
jumpsuit with
cut
sleeves. I am not
pleased
with this. After contacting customer support, I was
explained
how the item has already
been paid
for
hence
, initiating a refund was not possible. Despite repeated clarifications, my complaint was not taken into account.
This turn of
events
has caused me
a lot of
inconveniences and I would request you to collect the package and refund the money into my account at the earliest.
I look forward to your prompt response.
Yours
faithfully
,
Aarunima
.