Dear Sir or Madam,
Five days ago I ordered a headphone from your online store. I was excited when it arrived yesterday but very frustrated to find that the product was damaged. I am not sure if it got damaged during the shipment or was it a manufacturing flaw. In either case, I am hoping you will replace it with a fresh one.
In relation to the specifics of the order, I purchased this 'Sony MDR-V6 Over the Ear Headphones - Black' through your website called Computer Gadgets on August 18th using my PayPal account. The order number is 5487214 and I am attaching a copy of my receipt.
The issue with the headphone is that one swivel air cup was missing, and the play/pause button does not work. I am unable to use it. I’m sure this is either a manufacturing flaw or the product got damaged while shipment.
As a solution, and because I really like the model and functionality of this headphone, I am hoping that you will agree to send me another one for free. Otherwise, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to this within a week.
Thank you for giving the matter your attention and I hope to hear your reply soon.
Yours faithfully,
Jenny Sahara
Dear Sir or Madam,
Five days ago I ordered a headphone from your online store. I
was excited
when it arrived yesterday
but
very
frustrated to find that the product
was damaged
. I am not sure if it
got
damaged during the shipment or was it a manufacturing flaw. In either case, I am hoping you will replace it with a fresh one.
In relation to the specifics of the order, I
purchased
this 'Sony MDR-V6 Over the Ear Headphones
-
Black' through your website called Computer Gadgets on August 18th using my PayPal account. The order number is
5487214 and
I am attaching a copy of my receipt.
The issue with the headphone is that one swivel air cup was missing, and the play/pause button does not work. I am unable to
use
it. I’m sure this is either a manufacturing flaw or the product
got
damaged while shipment.
As a solution, and
because
I
really
like the model and functionality of this headphone, I am hoping that you will
agree
to
send
me another one for free.
Otherwise
, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you
in regards to
this within a week.
Thank you for giving the matter your attention and I hope to hear your reply
soon
.
Yours
faithfully
,
Jenny Sahara
1Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
3Mistakes