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You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution

You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution wBB7E

Dear Sir or Madam, I am writing to inform you about the unfortunate experience I had when my family had dinner in your restaurant last Sunday. Unfortunately, there was no manager at that time to help resolve the issue. I called last Thursday to make a reservation for a family of 4 and asked to be served dinner time at 07: 00 P. M. We arrived exactly on time but the restaurant was overbooked and we still had to wait for another 30 minutes. After we were seated, the food arrived promptly as they already got our order while waiting. However, it was all incorrect. The food were all mixed up with another table that night. They also forgot to removed the shrimps in one of the orders when we explicitly told them that one of us have allergies to it. The service was also terrible as no one was attending to us after we informed them of the incorrect orders. They took 40 minutes to get back to us. We paid and left the restaurant disappointed. Our family hopes that your team will review this incident so that in the future, you will be able to provide great service to your customers. Thank you, Jas

Dear Sir or Madam,

I am writing to inform you about the unfortunate experience I had when my family had dinner in your restaurant last Sunday. Unfortunately, there was no manager at that time to This phrase/word (depending on the context) can be potentially replaced with :assistassistance
help
 resolve the issue.

I called last Thursday to This phrase/word (depending on the context) can be potentially replaced with :createconstructmanufactureproduce
make
 a reservation for a family of 4 and asked to be served
 dinner time at 07: 00 P. M. We arrived exactly on time This phrase/word is too simple and can be replaced with:on the contrary
but
 the restaurant was Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).overbooked, and
overbooked and
 we still
 had to wait for another 30 minutes.

After we were seated
, the food arrived promptly
 as they already This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 our order while waiting. However
, it was all incorrect. The food were all mixed up with another table that night. They also
 forgot Did you mean "to remove"?to remove
to removed
 the shrimps in one of the orders when we explicitly
This phrase/word (depending on the context) can be potentially replaced with :informed
told
 them that one of us have allergies to it. The service was also
 terrible as no one was attending to us after we informed them of the incorrect orders. They took 40 minutes to This phrase/word (depending on the context) can be potentially replaced with :acquire
get
 back to us.

We paid and This phrase/word (depending on the context) can be potentially replaced with :departed
left
 the restaurant disappointed.

Our family hopes that your team will review this incident This phrase/word is too simple and can be replaced with:consequently
so
 that in the future, you will be able to provide great service to your customers.

Thank you,

Possible spelling mistake found.WasAsHasGasJayJaw
Jas