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You recently bought a smartphone from a specialised store, but it is not working properly. You have called the shop several times but no action has been taken. Give details of the mobile phone you purchased and when you bought it. Describe the problems you are having with the smartphone Explain what happens when you called the shop

You recently bought a smartphone from a specialised store, but it is not working properly. You have called the shop several times but no action has been taken. Give details of the mobile phone you purchased and when you bought it. Describe the problems you are having with the smartphone Explain what happens when you called the shop Yde8V

Dear Sir, I am Jay, I bought a Samsung smartphone Z20 two days ago from your galaxy world store at the city centre branch. Unfortunately, I have to say that this smartphone has many issues such as whenever I call somebody I can not hear it might be a microphone issue, along with the phone's battery dropping quickly within three hours. I am truly disappointed to purchase this type of phone. I have called you several times at the store but no one talked to me appropriately and guided me how to resolve this issue. I am dissatisfied with your store services and staff. I would like to return this phone with a full refund. I am highly disappointed with your store services. I would like to return this smartphone. Looking forward to hearing your response as soon as possible. Please consider my request with extra refund money. Thanks Jay

Dear Sir,

I am Jay, I This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 a Samsung smartphone Z20 two days ago from your galaxy world You use this word too often, consider replacing it withstock
store
 at the city Possible spelling mistake. 'centre' is British English.center
centre
 branch. Unfortunately, I This phrase/word is too simple and can be replaced with:ought to
have to
 say that this smartphone has This phrase/word is too simple and can be replaced with:a plethora ofa number ofnumerous
many
 issues such as whenever I call somebody I can not hear it might be a microphone issue, along with the phone's battery dropping quickly
 within three hours. I am truly
 disappointed to This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 this type of phone. I have called you several times at the You use this word too often, consider replacing it withstock
store
This phrase/word is too simple and can be replaced with:on the contrary
but
 no one talked to me appropriately
 and guided me how to resolve this issue. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
am dissatisfied
 with your You use this word too often, consider replacing it withstock
store
 services and staff. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 would like to return this phone with a full refund. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 am highly
 disappointed with your You use this word too often, consider replacing it withstock
store
 services. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 would like to return this smartphone. Looking forward to hearing your response as This phrase/word is too simple and can be replaced with:in the near future
soon
 as possible. This phrase/word (depending on the context) can be potentially replaced with :satisfy
Please
 consider my request with extra refund money.

When a person is directly addressed, a comma should set off the name: "Thanks, Jay"?Thanks, Jay
Thanks
Jay