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You had purchased a TV but when you got home, you realized that it did not work properly.

You had purchased a TV but when you got home, you realized that it did not work properly. nEYql
Dear Sir or Madam, My name is Doan Trang and I am one of your frequent customer. My address is 86/81, District 1, Bien Hoa city. Last week, i had bought a Sony TV at your stire. However, when I switched it on, I found that it couldbnot connect with my Wifi although my phone could. In addition, sound button of remote did not work. I have phoned for customer service several times but I did not get any responses. Therefore, I am writing to report about this problem. When I purchased this TV, it was my understanding that if it has any problems, your store will take a recharge for me with the condition that the TV is still untouch. It was given for me two days ago and I guarantee it was new and not spoiled anything except the things I had mentioned. Now I just want to get a refund back. I really hope that you will take my complaint into consideration and make a resonable solution for me. Looking forward to hearing you soonYour sincerely, Trang
Dear Sir or Madam, My name is
Possible spelling mistake found.
Doan
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
Trang and
I am one of your frequent customer. My address is 86/81, District 1,
Possible spelling mistake found.
Bien
Possible spelling mistake found.
Hoa
city. Last week,
Is this the personal pronoun "I"? It is spelled uppercase.
i
had
This phrase/word (depending on the context) can be potentially replaced with :
bought
a Sony TV at
Possible spelling mistake found.
your stire
.
However
, when I switched it on, I found that it
Possible spelling mistake found.
couldbnot
connect with my
Did you mean "Wi-Fi"? (This is the officially approved term by the Wi-Fi Alliance.)
Wifi
although my phone could.
In addition
, sound button of remote did not work. I have phoned for customer service several times
This phrase/word is too simple and can be replaced with:
but
I did not
This phrase/word (depending on the context) can be potentially replaced with :
get
any responses.
Therefore
, I am writing to report about this problem. When I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
this TV, it was my understanding that if it has any problems, your store will take a recharge for me with the condition that the TV is
still
Possible spelling mistake found.
untouch
. It was
This phrase/word (depending on the context) can be potentially replaced with :
given
for me two days ago and I guarantee it was new and not spoiled anything except the things I had mentioned.
This phrase/word (depending on the context) can be potentially replaced with :
Now
I
This phrase/word is too simple and can be replaced with:
just
want to
This phrase/word (depending on the context) can be potentially replaced with :
get
a refund back. I
really
hope that you will take my complaint into consideration and
This phrase/word (depending on the context) can be potentially replaced with :
make
a
Possible spelling mistake found.
resonable
solution for me. Looking forward to hearing you
Possible spelling mistake found.
soonYour
sincerely
,
Please add a punctuation mark at the end of paragraph
Trang
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IELTS letter You had purchased a TV but when you got home, you realized that it did not work properly.

Letter
  American English
1 paragraphs
179 words
5.5
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
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