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You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter • Describe the problem with the equipment • Explain what happened when you phoned the shop • Say what you would like the manager to do.

Dear Sir or Madam, I am writing this letter to first express my dissatisfaction with a dishwasher which was purchased by my husband from your store four days ago and then to offer the possible compensation for such a predicament. As we turned on the machine, we unfortunately understood it did not work at all, not even the power lamp. We followed the instructions written in the manual booklet that was in the product box, but we did not find any workable solution for this technical matter. Then we decided to contact to your shop customer services and ask the after-sales service consultants for assistance. However, although we spoke with four technicians, we did not get any appropriate response. To ease my mind, I’d like you, the shop manager, to apologize my husband and me for your employee’s unacceptable behavior. Also, please immediately send a professional technician to our place to fix this issue. I am looking forward to hearing your response. Yours faithfully, SAEEDEH BALARAK
Dear Sir or Madam,

I am writing this letter to
first
express my dissatisfaction with a dishwasher which was
This phrase/word (depending on the context) can be potentially replaced with :
purchased
by my husband from your store four days ago and then to offer the possible compensation for such a predicament.

As we turned on the machine, we unfortunately understood it did not work at all, not even the power lamp. We followed the instructions written in the manual booklet that was in the product box,
This phrase/word is too simple and can be replaced with:
but
we did not find any
This phrase/word (depending on the context) can be potentially replaced with :
workable
solution for this technical matter.

Then we decided to contact to your shop customer services and ask the after-sales service consultants for assistance.
However
, although we spoke with four technicians, we did not
This phrase/word (depending on the context) can be potentially replaced with :
get
any appropriate response.

To
This phrase/word (depending on the context) can be potentially replaced with :
ease
my mind, I’d like you, the shop manager, to apologize my husband and me for your employee’s unacceptable behavior.
Also
,
This phrase/word (depending on the context) can be potentially replaced with :
please
immediately
This phrase/word (depending on the context) can be potentially replaced with :
send
a professional technician to our place to
This phrase/word (depending on the context) can be potentially replaced with :
fix
this issue.

I am looking forward to hearing your response.

Yours
faithfully
,

Possible spelling mistake found.
SAEEDEH
Possible spelling mistake found.
BALARAK
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IELTS letter You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter • Describe the problem with the equipment • Explain what happened when you phoned the shop • Say what you would like the manager to do.

Letter
  American English
8 paragraphs
165 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
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  • You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter • Describe the problem with the equipment • Explain what happened when you phoned the shop • Say what you would like the manager to do.