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You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter • Describe the problem with the equipment • Explain what happened when you phoned the shop • Say what you would like the manager to do.

Dear Sir or Madam, I am writing this letter to express my dissatisfaction with a dishwasher which was purchased by my husband four days ago from your store. In fact, unfortunately, when we turned on it, we understood it did not work at all. However, we examined the manual book which was in the box, we did not find any solution for this matter. Moreover, we contacted to your shop and asked your staff for assistance. Although we spoke with four members of them, we did not get ant appropriate response. Firstly, I request you for apologize us due to your employee s behavior. Secondly, please send a professional technician to our place to fix this issue. I am looking forward to hear your response. Yours faithfully, SAEEDEH BALARAK
Dear Sir or Madam,

I am writing this letter to express my dissatisfaction with a dishwasher which was
This phrase/word (depending on the context) can be potentially replaced with :
purchased
by my husband four days ago from your store.

In fact, unfortunately, when we turned on it, we understood it did not work at all.
However
, we examined the manual book which was in the box, we did not find any solution for this matter.

Moreover
, we contacted to your shop and asked your staff for assistance. Although we spoke with four members of them, we did not
This phrase/word (depending on the context) can be potentially replaced with :
get
ant appropriate response.

Firstly
, I request you for apologize us due to your employee s behavior.
Secondly
,
This phrase/word (depending on the context) can be potentially replaced with :
please
This phrase/word (depending on the context) can be potentially replaced with :
send
a professional technician to our place to
This phrase/word (depending on the context) can be potentially replaced with :
fix
this issue.

I am looking forward
In the grammatical structure 'look + forward + to + verb', the verb 'to' is used with the gerund: "to hearing".
to hear
your response.

Yours
faithfully
,

Possible spelling mistake found.
SAEEDEH
Possible spelling mistake found.
BALARAK
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IELTS letter You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter • Describe the problem with the equipment • Explain what happened when you phoned the shop • Say what you would like the manager to do.

Letter
  American English
8 paragraphs
128 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
5.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 7.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
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  • You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter • Describe the problem with the equipment • Explain what happened when you phoned the shop • Say what you would like the manager to do.