I am writing this letter to show my dissatisfaction with Jacket I bought from your store. The jacket is ripped from the back, and when I visited the store to get a replacement, they denied doing it.
I bought the jacket for a family function next week. I was trying to see how I will look on that day by wearing my new outfit. But when I wore the Jacket, I found it was not stitched properly from the backside. It looks weird from that area.
I went to the store from where I purchased it to get it replaced with a new one. But unfortunately, the cashier told me, the store does not have any replacement policies. I completely understood that and requested for a repair to the unstitched part. But again, they said it is not possible to proceed with the following request.
I would appreciate it if you could look into the matter at your earliest convenience and help me to get a replacement / repair/ possible discount. If you need further information, please feel free to contact me.
Yours faithfully,
Jayant
I am writing this letter to  
show
 my dissatisfaction with  
Jacket
 I  
bought
 from your  
store
. The  
jacket
  is ripped
 from the back, and when I visited the  
store
 to  
get
 a replacement, they denied doing it.
I  
bought
 the  
jacket
 for a family function  
next
 week. I was trying to  
see
 how I will look on that day by wearing my new outfit.  
But
 when I wore the  
Jacket
, I found it was not stitched  
properly
 from the backside. It looks weird from that area.
I went to the  
store
 from where I  
purchased
 it to  
get
 it replaced with a new one.  
But
 unfortunately, the cashier  
told
 me, the  
store
 does not have any replacement policies. I completely understood that and requested for a repair to the  
unstitched
 part.  
But
 again, they said it is not possible to proceed with the following request.
I would appreciate it if you could look into the matter at your earliest convenience and  
help
 me to  
get
 a replacement / repair/ possible discount. If you need  
further
 information,  
please
 feel free to contact me.
Yours  
faithfully
, 
Jayant